Post by ChrisOCQuestions » Mon Jan 23, 2023 10:48 pm

I am using OC

Two of my clients had contacted me concerning not being able to check out (I use Square and have been for years - I don't think the square extension is specifically the problem). I tried doing an order myself and sure enough the submit order button kept fading and then reappearing. Not CC payment or order was processed.

When I tried going to the Square extention options I kept getting redirected to my own "The page you requested cannot be found!" page.
My other extentions seem to be working okay however, anything regarding payment or the marketplace link from my admin page (admin/index.php?route=marketplace/marketplace&user_token=###########) forwards to "The page you requested cannot be found!"

I tried deleting the square extension and reinstalling (the version from isense labs)but whenever I tried to connect/save my settings I still get forward to the page not found. I've also tried adding the paypal extension directly from my admin page but I get forwarded as well. I noticed some error logs from December but it was only the three lines and they never appeared again.


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2022-12-13 17:20:51 - PHP Warning:  mysqli::mysqli(): (HY000/2002): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) in /home/duvl3jsl1ikw/public_html/system/library/db/mysqli.php on line 7
2022-12-13 17:20:51 - PHP Warning:  DB\MySQLi::__construct(): Couldn't fetch mysqli in /home/duvl3jsl1ikw/public_html/system/library/db/mysqli.php on line 10
2022-12-13 17:20:51 - PHP Warning:  DB\MySQLi::__construct(): Couldn't fetch mysqli in /home/duvl3jsl1ikw/public_html/system/library/db/mysqli.php on line 10
I've had ~35 orders since December 13th so I don't think that would be the issue.

I haven't made any changes to my site so this is very unusual. I am looking for suggestions where to start. My htaccess hasn't been changed but I will post it below incase it helps.

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RewriteEngine On
RewriteCond %{HTTPS} !on
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
RewriteBase /
RewriteRule ^sitemap.xml$ index.php?route=extension/feed/uksb_sitemaps&store=0/ [L]
RewriteRule ^googlebase.xml$ index.php?route=feed/google_base [L]
RewriteRule ^download/(.*) /index.php?route=error/not_found [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !.*\.(ico|gif|jpg|jpeg|png|js|css)
RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]
Again, nothing was changed and I am the only user setup for the online shop.

I will mention I am using a firewall service from GoDaddy. I've checked the settings there and nothing seems to be changed there either. If it was the firewall issue why would some extensions work but the payment and marketplace extensions not work? Just a notice my IP address is also white listed through the firewall and through my OC admin backend.

Any help would be appreciated. ???


Mon Jan 23, 2023 10:33 pm
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