HTTP Error 500 on entire site after enabling password reset link

After forgetting my password, I followed advice on another thread which said to enable password reset link, to alter the following in the database:-

oc_settings > config_password > Value =1

After changing and applying, the site is giving me HTTP Error 500 and cannot access anything. I have FTP and db access still though.

Version 3.0.6.0
No additional themes or mods.

Thanks in advance.

bundersons wrote: ↑

Wed Jan 18, 2023 4:27 am

After forgetting my password, I followed advice on another thread which said to enable password reset link, to alter the following in the database:-

oc_settings > config_password > Value =1

After changing and applying, the site is giving me HTTP Error 500 and cannot access anything. I have FTP and db access still though.

Version 3.0.6.0
No additional themes or mods.

Thanks in advance.

Funny, had a client yesterday with a similiar problem (could not log in into the admin area).
Finally the issue was the session handling - had to switch from db to file.

But in your case it seems to be a php error - the Error 500 points to such.
Have you ever checked the server log file (not the oc error.log) - there must be some entries you can see what is causing this error.
Fix that and you sould be able to login.

Thank you for the reply. Where is the server log file located? I'll copy/paste it as they don't make much sense to me.

You would need to ask your host. Or you could look for the PHP error log using phpinfo().

bundersons wrote: ↑

Wed Jan 18, 2023 7:12 pm

Thank you for the reply. Where is the server log file located? I'll copy/paste it as they don't make much sense to me.

Don't know how you administer your server.
CPanel, Plesk, etc .. ?
Open that, search for logs or protocol and look into that.

bundersons wrote: ↑

Wed Jan 18, 2023 4:27 am

After changing and applying, the site is giving me HTTP Error 500 and cannot access anything. I have FTP and db access still though.

Have you checked all the error logs?

bundersons wrote: ↑

Wed Jan 18, 2023 4:27 am

Version 3.0.6.0

There is no such version?