Hi
I have the default Opencart store. It works perfectly on my PC and laptop but not on my cellphone or iPad.
On the iPad if you just tap on a category as you'd expect to nothing happens - it underlines the category name but doesn't click through. If you hold your finger on the category tab in the menu you get the option to open or open in a new browser tab. It does nothing if you click on open, but will open in a new tab if you choose that option. The same happens on my cellphone but I don't get the option to open just in a new tab, but it does it.
If you click through from FaceBook on my cellphone it doesn't even give the option to open a new tab - you have to open afresh in the browser. Very annoying and probably more to do with FB, but if there's a way round it then that would be great as not being able to operate a menu having generated a direct lead on FB is a major obstacle to sales.
I can't see anywhere on my Dashboard to check cellphone/tablet settings, but I assumed given that the design is responsive that this shouldn't be happening. Any help/pointers much appreciated.
Many thanks
Roger
Since nobody else seems to be able to reproduce your error, you should provide some more details.
What's the exact OC version? Web theme? Other extensions?
And what are the exact devices (model, screen resolutions, etc) where it fails? What web browser are you using on them?
And screenshots?
What's the exact OC version? Web theme? Other extensions?
And what are the exact devices (model, screen resolutions, etc) where it fails? What web browser are you using on them?
And screenshots?
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Hi.
Thanks for replying.
This is the store URL
https://shop.wavegenetics.co.uk/
I'm sure if you try it on your cellphone and/or tablet you'll see what I mean. I only found out because a customer told me about it 2 days ago but we found a way round it by holding your finger down, but I'd like the menu to work normally if possible. Once you're past the menu all other links work normally on just a normal tap, so it's something peculiar to the category menu on a cellphone/tablet.
I'm using Opencart 3.0.3.8 default store
iPad tablet
Huawei android P20 Pro using Chrome browser
Thanks
Roger
PS - just remembered I'm using an addon menu - will check that. Thanks for making me think about that I'd forgotten...
Thanks for replying.
This is the store URL
https://shop.wavegenetics.co.uk/
I'm sure if you try it on your cellphone and/or tablet you'll see what I mean. I only found out because a customer told me about it 2 days ago but we found a way round it by holding your finger down, but I'd like the menu to work normally if possible. Once you're past the menu all other links work normally on just a normal tap, so it's something peculiar to the category menu on a cellphone/tablet.
I'm using Opencart 3.0.3.8 default store
iPad tablet
Huawei android P20 Pro using Chrome browser
Thanks
Roger
PS - just remembered I'm using an addon menu - will check that. Thanks for making me think about that I'd forgotten...
The coding for your accordian dropdown is incorrect.
Whether its just css or more.
Its trying to toggle the links open/close that should not.
Contact extension bazzar - they make that extension you are using.
Whether its just css or more.
Its trying to toggle the links open/close that should not.
Contact extension bazzar - they make that extension you are using.
Last edited by mikeinterserv on Sat May 07, 2022 10:45 pm, edited 1 time in total.
You answered your own question: It's caused by the usage of your addon menu, an extension which appears to cause your site problems. Besides, your menu completely vanishes for smaller screen sizes in Chrome, Firefox, Opera (and probably other web browsers, too). Use OpenCart's default menu.
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Hi
If I disable the Megamenu extension and refresh on the modifications page as you're supposed to after altering a modification, refresh the whole site on the dashboard page and then refresh the store front home page in my browser, then I get no menu at all. That's why I got this extension in the first place...
I have sent a support message to Extensions Bazaar, but it seems you've found more issues than I was aware of.
How do I activate the default menu as you suggest once I've disabled Megamenu?
Best
Roger
If I disable the Megamenu extension and refresh on the modifications page as you're supposed to after altering a modification, refresh the whole site on the dashboard page and then refresh the store front home page in my browser, then I get no menu at all. That's why I got this extension in the first place...
I have sent a support message to Extensions Bazaar, but it seems you've found more issues than I was aware of.
How do I activate the default menu as you suggest once I've disabled Megamenu?
Best
Roger
The default menu should show up just fine, see e.g. our demo site, regardless of the screen size. Maybe you should completely uninstall the megamenu extension.
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Have you even assigned any categories to the standard OpenCart menu at all? In general, megamenus tend to be user-unfriendly and can slow down your website unnecessarily.
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Just to expand on the above assigned - he means you have categories (not just products)
They are assigned to the store
They are enabled
AND you have the Top box ticked.
see image attached.
They are assigned to the store
They are enabled
AND you have the Top box ticked.
see image attached.
Attachments
Screen Shot 2022-05-07 at 18.23.39.png (22.38 KiB) Viewed 1280 times
DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.
https://www.youtube.com/watch?v=zXIxDoCRc84
Hi
OK - found it. Looking back through the categories descriptions there was a very small check box in the data tab that I missed. I don't know why this isn't checked by default - it would seem to make more sense? OK so that's sorted now and working now. Thank you for realising my error - I was tearing my hair out before about what I was missing but couldn't see.
One thing I was able to do with the Megamenu was have a tab that linked back to the main domain of the website because my OC is set up on a subdomain. Is there a way of doing that with the default menu, or do I have to create a new category called Info Website and have the link as the description?
Thanks
Roger
OK - found it. Looking back through the categories descriptions there was a very small check box in the data tab that I missed. I don't know why this isn't checked by default - it would seem to make more sense? OK so that's sorted now and working now. Thank you for realising my error - I was tearing my hair out before about what I was missing but couldn't see.
One thing I was able to do with the Megamenu was have a tab that linked back to the main domain of the website because my OC is set up on a subdomain. Is there a way of doing that with the default menu, or do I have to create a new category called Info Website and have the link as the description?
Thanks
Roger
in catalog/view/theme/default/template/common/menu.twig
add
before
Now that this has been resolved please mark the title of your post to include [SOLVED]
thank you and enjoy the rest of the weekend
add
Code: Select all
<li><a href="link to your subdomain"><i class="fa fa-home"</i> Home</a>Code: Select all
{% for category in categories %}thank you and enjoy the rest of the weekend
DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.
https://www.youtube.com/watch?v=zXIxDoCRc84
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