Post by jbobrow » Tue Oct 28, 2014 12:19 am

Can anyone please give some insight on why a customer cannot see previous orders in the " order history" tab while logged into their account? I confirmed the order was placed and us showing up on the admin, but when checking the order history as the customer logged in it is now showing up which I have confirmed logged in as the customer. Thanks

Newbie

Posts

Joined
Wed Dec 19, 2012 12:13 am

Post by i2Paq » Tue Oct 28, 2014 4:01 pm

Did you check if this customer has multiple accounts?

Norman in 't Veldt
Moderator OpenCart Forums

_________________ READ and Search BEFORE POSTING _________________

Our FREE search: Find your answer FAST!.

[How to] BTW + Verzend + betaal setup.


User avatar
Global Moderator

Posts

Joined
Mon Nov 09, 2009 7:00 pm
Location - Winkel - The Netherlands

Post by pakchilweb » Fri Dec 10, 2021 10:30 am

jbobrow wrote:
Tue Oct 28, 2014 12:19 am
Can anyone please give some insight on why a customer cannot see previous orders in the " order history" tab while logged into their account? I confirmed the order was placed and us showing up on the admin, but when checking the order history as the customer logged in it is now showing up which I have confirmed logged in as the customer. Thanks
The same problem we are facing here. i mean
1. some customers they couldn't see their order in history after successfully purchase.
2. Not show in order history because i saw in database the customers id status is 0 even i have disabled the guest checkout.
3. it's not for all customers happening this only for some customers we are facing this here.

anybody has solution for this ? anybody has faced this problem in past? any guidance?

Joyas de platawww.mamoon.cl

New member

Posts

Joined
Sun Jul 15, 2018 7:54 am

Post by ADD Creative » Fri Dec 10, 2021 5:46 pm

pakchilweb wrote:
Fri Dec 10, 2021 10:30 am
The same problem we are facing here. i mean
1. some customers they couldn't see their order in history after successfully purchase.
2. Not show in order history because i saw in database the customers id status is 0 even i have disabled the guest checkout.
3. it's not for all customers happening this only for some customers we are facing this here.

anybody has solution for this ? anybody has faced this problem in past? any guidance?

Joyas de platawww.mamoon.cl
See. viewtopic.php?f=190&t=162442&p=833253#p833264

www.add-creative.co.uk


Expert Member

Posts

Joined
Sat Jan 14, 2012 1:02 am
Location - United Kingdom
Who is online

Users browsing this forum: Majestic-12 [Bot] and 5 guests