Post by AlanARG » Fri Jul 30, 2021 12:09 pm

Hey everyone, how's it going?

Today I changed the stock quantities and after a couple of hours it changed itself to higher numbers. This happens almost every week. There's no error related log at the php error logs, this is one of the last entries that, apparently, has nothing to do with the stock but just the email or smth:
[29-Jul-2021 19:43:19 America/Argentina/Buenos_Aires] PHP Fatal error: Uncaught Exception: Error: DATA not accepted from server! in /home/c1811017/public_html/system/library/mail/smtp.php:328
Stack trace:
#0 /home/c1811017/public_html/system/library/mail.php(142): Mail\Smtp->send()
#1 /home/c1811017/public_html/catalog/controller/mail/order.php(335): Mail->send()
#2 /home/c1811017/public_html/catalog/controller/mail/order.php(39): ControllerMailOrder->edit(Array, '15', '', '1')
#3 /home/c1811017/public_html/storage/modification/system/engine/action.php(79): ControllerMailOrder->index('checkout/order/...', Array)
#4 /home/c1811017/public_html/system/engine/event.php(62): Action->execute(Object(Registry), Array)
#5 /home/c1811017/public_html/storage/modification/system/engine/loader.php(229): Event->trigger('model/checkout/...', Array)
#6 /home/c1811017/public_html/system/engine/proxy.php(47): Loader->{closure}(Array, Array)
#7 /home/c1811017/public_html/catalog/controller/api/order.php(794): Proxy->__call('addOrderHistory', Array)
#8 /home/c1811017/public_html/storage/modificatio in /home/c1811017/public_html/system/library/mail/smtp.php on line 328
My sister (she's the one using the website) told me this happens every thursday exactly at noon (Buenos Aires time). Weird and scary.

I've found this post but I don't think it's the same issue. In any case, I already tried the solution someone explained there, I'll see if that works.

OC 3.0.3.6

Thanks for any help! :)

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Post by JNeuhoff » Fri Jul 30, 2021 4:50 pm

This is not an issue with a standard OpenCart 3.0.x.x release, more likely it is caused by an extension.

What is your exact OpenCart version? And what are your extensions? Web theme? Website URL?

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Post by paulfeakins » Fri Jul 30, 2021 7:55 pm

Sounds like you need a developer to look in to this such as ourselves or post a job in the Commercial Support Forum.

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Post by AlanARG » Thu Aug 05, 2021 12:03 am

JNeuhoff wrote:
Fri Jul 30, 2021 4:50 pm
This is not an issue with a standard OpenCart 3.0.x.x release, more likely it is caused by an extension.

What is your exact OpenCart version? And what are your extensions? Web theme? Website URL?
- OpenCart version: 3.0.3.6
- Extensions: screenshots attached.
- Web theme: https://demo.codezeel.com/opencart/OPC0 ... 0107/OPC1/
- Website URL: https://www.nomadebaker.com

Thanks a lot :)

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Post by straightlight » Thu Aug 05, 2021 2:32 am

Your OC admin > systems > settings > edit settings > mail tab is improperly configured. Just use your host console's mail settings to properly configure this form.

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Post by ADD Creative » Thu Aug 05, 2021 7:50 am

Could be an issue with your order statuses. If the order status changes from one that is considered processing or complete to something else, then items can be restocked.

Your mail issue could be a timeout issue or your mail provider rejecting your outgoing emails as spam.

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