The first thing I was noticed was when I make the order, at start he had status 'Failed', is it normal?
Then I tryied to change this status from admin, but when I try to get next step after first one('Customer Details'), I'm getting an error in browser alert window:
Could anyone help, or direct me to right way?
Well you've given almost no info but from the screenshot it looks like you've got an extension that tries to modify your cart and that seems to be the problem.
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