Post by katblaney2000 » Sat Oct 03, 2020 4:26 am

EDIT*** I seem to have narrowed it down to an issue with radio selections. Checkbox selections don't allow to be empty but radio does, I hope this helps with an explanation.

Thanks
Katrina


Hi, On my product page I have quite a few options which I have set all to required but when I test out my front shop the product is being allowed to add to cart even if some of the options are left empty. The red required star is showing but no error message if left empty.

I have inspected the code and from what I can see all fields are showing required in the code so i'm a bit stuck as to what could be wrong.

Has anyone got any ideas what could be causing this or how to fix it?
https://www.balloonsaretakingoff.co.uk/ ... uct_id=178

I'm running OC V3.0.3.2 Modified to my own theme
extentions installed: Tmd Conditional Options / Dependent Options, Tmd Live Price Update, Sub Category Image And Description, Delivery Date and Time Slot

Thanks, Katrina

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Post by DigitCart » Sat Oct 03, 2020 4:39 am

Hi

Try to disable your Conditional Options / Dependent Options extension temporarily and test without it.

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Post by katblaney2000 » Sat Oct 03, 2020 4:46 am

Thanks DigitCart, if I do this will I loose all the dependant options I have set up once I enable it again? That’s a LOT of work to loose so I need to be careful.
Thanks

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Post by DigitCart » Sat Oct 03, 2020 4:55 am

I do not think so, but it is better to make a backup before doing anything. You can inform the author of the extension and ask for help.
Obviously, This problem does not exist in OpenCart by default and is probably caused by an extension.

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Post by paulfeakins » Mon Oct 05, 2020 7:30 pm

As above, this must be caused by an extension.

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Post by ashwani_multi » Tue Oct 06, 2020 2:49 pm

Hi
if you need tmd related module support you can contact at

https://www.opencartextensions.in/ticket

Thank you

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Post by OSWorX » Tue Oct 06, 2020 3:03 pm

katblaney2000 wrote:
Sat Oct 03, 2020 4:26 am
EDIT*** I seem to have narrowed it down to an issue with radio selections. Checkbox selections don't allow to be empty but radio does, I hope this helps with an explanation.
Not true, in an unmodified (no further extension installed) OpenCart Installation, you can define if Checkboxes and/or Radioboxes are required (or not) at each Product.
So it must be the Extension you are using.

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Post by katblaney2000 » Sun Oct 11, 2020 8:20 pm

ashwani_multi wrote:
Tue Oct 06, 2020 2:49 pm
Hi
if you need tmd related module support you can contact at

https://www.opencartextensions.in/ticket

Thank you
ashwani_multi I have sent a support ticket. Thank you


OSWorX wrote:
Tue Oct 06, 2020 3:03 pm
katblaney2000 wrote:
Sat Oct 03, 2020 4:26 am
EDIT*** I seem to have narrowed it down to an issue with radio selections. Checkbox selections don't allow to be empty but radio does, I hope this helps with an explanation.
Not true, in an unmodified (no further extension installed) OpenCart Installation, you can define if Checkboxes and/or Radioboxes are required (or not) at each Product.
So it must be the Extension you are using.
OSWorX It may well be to do with the extension but I have narrowed it down to an issue with the radio buttons is what I am saying. Checkboxes and Radioboxes are both set to required - the checkbox is working but the radio box is not working. Having checked the code in both the original files and the extension files I can't see any differences from the checkbox or radiobox that would cause this. Have now contacted support from extension - was just asking in-case it was an easy fix that I could do.

Thanks everyone for your help - will update the post when I get a response from support

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Post by ashwani_multi » Mon Oct 12, 2020 1:27 pm

Issue solved already

Thank you

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Post by katblaney2000 » Mon Oct 12, 2020 4:09 pm

ashwani_multi amazing... thank you so much!!

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