cant give extension permissions, access denied

Hey guys, I have an issue with an import export tool that i was able to install on my open cart through the extension installed. the tools appear in the admin menu where they should however I cant give permissions in the admin user groups section as it is not appearing there. when i refreshed the modification lists it gave me this log.

2020-10-01 7:41:01 - MOD: Modification Default
FILE: system/engine/action.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 39
FILE: system/engine/loader.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 20
LINE: 59
LINE: 80
LINE: 99
FILE: system/library/config.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 23
FILE: system/library/language.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 25
LINE: 31
----------------------------------------------------------------
MOD: Product Import Export Suite
FILE: admin/language/english/common/menu.php
CODE: // Text
LINE: 7
FILE: admin/controller/common/column_left.php
CODE: if ($this->user->hasPermission('access', 'tool/backup')) {
NOT FOUND!
FILE: admin/controller/common/menu.php
CODE: $data['home']
LINE: 118
FILE: admin/view/template/common/menu.tpl
CODE: <li><a href="<?php echo $upload; ?>"><?php echo $text_upload; ?></a></li>
LINE: 165
----------------------------------------------------------------


hoping its a simple fix as I paid for the mod thanis in advance

troy8696 wrote: ↑

Thu Oct 01, 2020 4:01 pm

hoping its a simple fix as I paid for the mod

As you have said "it is a paid mod", request a bugfix at the developer of this Extension.
If he do not respond or is willing to fix that, contact the Official OpenCart Marketplace Support.

It looks like your are using this 3rd party extension on an older OpenCart version 2.2.0.0 or earlier, even though this extensions appears to be have written only for more recent OpenCart versions, e.g. 2.3.0.2 or 3.0.x.

troy8696 wrote: ↑

Thu Oct 01, 2020 4:01 pm

MOD: Product Import Export Suite
FILE: admin/language/english/common/menu.php

If I see that, it seems it is for 1.5.x, because english was used before OC 2.x only ..
Or this developer does not know what he /she/it is doing .. shame that this is a paid Extension!