Hi, everyone!
I have noticed that after a customer clicks on the "Confirm Order" button the customer is taken to the successful processing page.
However,
- OC does not send either the customer or the administrator order confirmation email.
- OC does not show the customer the transaction in Order History.
- OC does not show the order in the Sales ---> Orders section.
In conclusion, it is as if it had never been done BUT I check the database and the order information is there.
What could be going on there? Is there a bug?
I use OC 3.0.3.2 and Journal theme.
Best regards,
I have noticed that after a customer clicks on the "Confirm Order" button the customer is taken to the successful processing page.
However,
- OC does not send either the customer or the administrator order confirmation email.
- OC does not show the customer the transaction in Order History.
- OC does not show the order in the Sales ---> Orders section.
In conclusion, it is as if it had never been done BUT I check the database and the order information is there.
What could be going on there? Is there a bug?
I use OC 3.0.3.2 and Journal theme.
Best regards,
Did you try all that by Use of the Default OC Theme ?
It's rather related to Journal Functions, but for that,
you need to contact Journal Support, not Opencart.
Ernie
It's rather related to Journal Functions, but for that,
you need to contact Journal Support, not Opencart.
Ernie
My Github OC Site: https://github.com/IP-CAM
5'600 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.
Are you config.php and admin/config.php pointing at different databases?
Probably not with OC itself.
And one of Journal's one page checkouts? If so that could be the problem as they're full of bugs.
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No. They pointing the same database. The problems only appears with Free checkout payment.paulfeakins wrote: ↑Thu Jul 23, 2020 5:50 pm
Are you config.php and admin/config.php pointing at different databases?
Well, Journal's theme let me choose between their One page checkout and OpenCart checkout. I've never used the Journal page payment.paulfeakins wrote: ↑Thu Jul 23, 2020 5:50 pm
And one of Journal's one page checkouts? If so that could be the problem as they're full of bugs.
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