TWIGs don't render for .../template/mail/order_alert.twig etc

I have a standard install of 3.0.2, which was migrated over from a different server.

I can't get plain text emails to show with basic formating like how I use to get so easily for the older one – it just works!
With the newly migrated one, all the content comes out in a single block, no spaces like so:

A new customer has signed up:Name:Example_Firstname Example_LastnameCustomer Group:DefaultE-Mail:example_name@gmail.comTelephone:828367908

The customer also receives a whole block and while it isn't deal-breaker, it does not look acceptable. This is so for every .twig file in the view/theme/default/template/mail directory. I have not gone to test in detail for the others.

I really prefer a simple plain text email notification, it forces us to go to the store to look at the details if needed. Twig renders correctly for other pages in the front and back end of the store.

Is there a 'switch', that was not turned on for this part of twig to work?

Thanks!

So it worked prior to the migration? How are you editing the mail templates?

It works nice enough for me before the migration:

You have received an order.
Order ID: 4470
Date Added: 17/05/2020

Order Status: Pending

Products
2x Jxx: Midnight xxx - Be xxx (Jxx Midnight xxx ) S$ 68.00
1x Jxx: Hogwarts Essxxx - Mini xxx (Jxx Hogwarts Essxxx) S$ 30.00
1x Jxx: Flxxx Keys - Mini xxx (Jxx Flxxx Keys) S$ 30.00

Totals
Sub-Total: S$ 119.63
Free Shipping Country: S$ 0.00
GST (7%): S$ 8.37
Total: S$ 128.00

The comments for your order are:
Pls call before delivery as I want contactless courier delivery. Do not deliver without calling.

This is what it looks like now:

You have received an order.Order ID:4484Date Added:18/05/2020Order Status:CompleteProducts1 xJxx: Black Petxx - Be Right Bxxx (Last Piece) (Jxx Black Petxx)S$ 215.10TotalsSub-Total:S$ 201.03Pickup at LP (ONLY after circuit breaker):S$ 0.00GST (7%):S$ 14.07Total:S$ 215.10The comments for your order are:test

I coped over the same twig files from the earlier system. All data is sent out as a block of text. The similar style of messages for new account registration, etc.

I believe this file in the latest versions of OpenCart only has Unix line endings (\n) rather than previous versions that had both (\r\n) - perhaps the new server's version of "mail" doesn't automatically convert these. At a guess.

Is there a way I can pipe in to force the variables to have a \r\n?

I wonder if this event happens prior to the migration. If it is a yes, try to export a backup of those files and migrate them again.

tiredman wrote: ↑

Mon May 18, 2020 8:42 pm

Is there a way I can pipe in to force the variables to have a \r\n?

Well you could just edit the email template to have those, most text editors/IDEs should let you convert the Unix endings to DOS ones.

No, they aren't DOS. The server is UNIX, FreeBSD - 12.1.
I think you are right in your earlier reply, something more basic.
I haven't figured it, but UTF-8 encodings are not installed by default in FreeBSD, and that's what causing the problem.