Post by youwei » Tue May 28, 2019 12:42 am

I bought an extension and found that it supports 3.0.2.0(they said), but after download and install it, I found that it does not support .twig format files, only supports .tpl, and does not compatity .twig in its detailed description,cannot find document to install it, I found that still can not run,want to refund, they refuse to refund my money.

Attachments

3.png

3.png (12.85 KiB) Viewed 482 times

2.png

2.png (82.97 KiB) Viewed 482 times

1.png

1.png (387.61 KiB) Viewed 482 times


Newbie

Posts

Joined
Thu Mar 17, 2011 5:56 pm

Post by youwei » Tue May 28, 2019 12:50 am


Newbie

Posts

Joined
Thu Mar 17, 2011 5:56 pm

Post by youwei » Tue May 28, 2019 12:55 am

They tell me they need 2-3 days to give me a standard extension,but now 20 days ........nothing can get from them...

Attachments

9.png

9.png (56.92 KiB) Viewed 473 times

8.png

8.png (10.24 KiB) Viewed 473 times

7.png

7.png (5.44 KiB) Viewed 473 times


Newbie

Posts

Joined
Thu Mar 17, 2011 5:56 pm

Post by youwei » Tue May 28, 2019 12:57 am

now I cannot install it and cannot run,so I decide to refund....wish opencart official company can help me

Attachments

11.png

11.png (7.3 KiB) Viewed 469 times

10.png

10.png (5.54 KiB) Viewed 469 times


Newbie

Posts

Joined
Thu Mar 17, 2011 5:56 pm

Post by youwei » Tue May 28, 2019 12:59 am

I have bought more extensions from opencart,their extension can install easily ,and can support .twig,also can help me to solve more problems,util I meet this extension

Attachments

123.png

123.png (46.86 KiB) Viewed 464 times

122.png

122.png (54.55 KiB) Viewed 464 times


Newbie

Posts

Joined
Thu Mar 17, 2011 5:56 pm

Post by Johnathan » Tue May 28, 2019 9:11 pm

Contact the OpenCart support team about refunds:

https://www.opencart.com/index.php?rout ... rt/contact

Image Image Image Image Image


User avatar
Administrator

Posts

Joined
Fri Dec 18, 2009 3:08 am

Who is online

Users browsing this forum: Amazon [Bot] and 91 guests