Post by ianhaney » Tue Nov 20, 2018 2:23 am

I'm not sure how to solve this one as I can't find any setting in the settings to turn it off, the client messaged me saying the following

"We need to turn the emails off for commission because it's causing headaches and confusion. Every time the status of the order is changed, it's pushing through another email to the affiliate and the team keep thinking there's an error with the amount their owed when there isn't an issue at all"

The only setting I see is new affiliate email alert but that's for the admin. I can't see any setting that turns off the email to the affiliate for the commission and when a order status is changed/updated

I think I need to edit one of the opencart files but unsure which one, any help to let me know would really be appreciated

Thank you in advance

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Post by webdev1 » Tue Nov 20, 2018 1:56 pm

what extension are you using?

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Post by ianhaney » Tue Nov 20, 2018 5:07 pm

I am using affiliate pack x extension on opencart 2.0.3.1

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Post by ocmta » Tue Nov 20, 2018 5:27 pm

ianhaney wrote:
Tue Nov 20, 2018 5:07 pm
I am using affiliate pack x extension on opencart 2.0.3.1
These extensions don't affect affiliate transaction emails. This should be changed in openCart's code, not in extensions.

Extensions for affiliates (openCart 1, 2, 3):
Advanced Multi Level Affiliate System
Customer and Affiliate Accounts Combined into one Account
Affiliate Tracking with Coupons
Discount for Referred Customers - Order Total
Type Tracking Code
Mass Pay
Affiliate Transactions for openCart 3
Affiliate Pack X - all modules with 40% discount


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Post by webdev1 » Tue Nov 20, 2018 6:23 pm

thank you, where abouts should the code be changed in open cart. should i upgrade to version 3

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