Post by AM786 » Sat Jul 07, 2018 3:50 am

Hi,

We're receiving duplicate order comments in our order emails. How can this be corrected?

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Post by straightlight » Sat Jul 07, 2018 10:24 pm

As a new forum user, please read the forum rules.

- No OC version posted
- Vague information posted

What does your first post really describes in order to gather information on how to solved the issue? More information is needed.

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Post by AM786 » Sat Jul 07, 2018 11:50 pm

v2.3.0.2

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Post by AM786 » Sat Jul 07, 2018 11:54 pm

The problem was because of another extension.
Last edited by AM786 on Mon Jan 25, 2021 12:26 am, edited 1 time in total.

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Post by straightlight » Sun Jul 08, 2018 12:52 am

Your jQuery version is outdated. As described on the error message, it is deprecated and needs to be upgraded.

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Post by AM786 » Sun Jul 08, 2018 1:34 am

Problem solved

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Screen Shot 2018-07-07 at 1.31.11 PM.png

Screen Shot 2018-07-07 at 1.31.11 PM.png (18.35 KiB) Viewed 876 times

Last edited by AM786 on Mon Jan 25, 2021 12:26 am, edited 1 time in total.

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Post by straightlight » Sun Jul 08, 2018 2:03 am

An extension may be using older codes. Uninstall each extensions until this error vanishes.

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Post by AM786 » Sun Jul 08, 2018 2:42 am

...
Last edited by AM786 on Mon Jan 25, 2021 12:27 am, edited 1 time in total.

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Post by straightlight » Sun Jul 08, 2018 2:58 am

As instructed on the above, uninstall each extensions until the issue gets rectified, this time, with the order comments.

Dedication and passion goes to those who are able to push and merge a project.

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Post by AM786 » Sun Jul 08, 2018 3:10 am

...
Last edited by AM786 on Mon Jan 25, 2021 12:27 am, edited 1 time in total.

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Post by AM786 » Tue Feb 19, 2019 7:08 am

...
Last edited by AM786 on Mon Jan 25, 2021 12:27 am, edited 1 time in total.

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Post by straightlight » Tue Feb 19, 2019 10:29 pm

Using an old OC version. The if statement with the $comment or $order_info['comment'] has been fixed since quite sometime now.

Dedication and passion goes to those who are able to push and merge a project.

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