Post by joshuaer » Wed May 05, 2010 12:18 am

Is there a module that some one knows of that will send a email to the customer every month reminding them to make their payment?

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Post by SteveSherry » Wed May 05, 2010 3:45 am

There is something in paypal, but i believe that you need to jump through a few hoops before they'll release their api to you.

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Post by Qphoria » Wed May 05, 2010 4:11 am

I have a Paypal Subscription/Recurring mod that will automatically charge the customer's paypal account based on your recurrence settings.

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Post by joshuaer » Wed May 05, 2010 6:41 am

Is it a pypal subscription or does it just carge the paypal account? I just dont want aa subscription then have the customer go in and cancel the subscription

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Post by Qphoria » Wed May 05, 2010 9:02 am

Well that is what recurring payments is. For things like magazine subscriptions, webhosting, etc. It creates a subscription between you and the customer.

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Post by joshuaer » Wed May 05, 2010 10:48 am

not to sound like an idiot but if it uses the paypal subscription service then the customer can go into their paypal account and cancel the subscription, then when there month comes and goes it does not charge them.

But if they cannot cancel the automatic payment module that you have and it can only be canceled when they cancel their service though us then that is what I am looking for and will buy your module ;)

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Post by Qphoria » Wed May 05, 2010 12:22 pm

joshuaer wrote:not to sound like an idiot but if it uses the paypal subscription service then the customer can go into their paypal account and cancel the subscription, then when there month comes and goes it does not charge them.
It is linked to their order. If they cancel the subscription from paypal, then the order gets updated in OpenCart to "Canceled"
But if they cannot cancel the automatic payment module that you have and it can only be canceled when they cancel their service though us then that is what I am looking for and will buy your module ;)
That is more logistics. By law the customer has the right to cancel it at the source at any time. If you are worried about that then you simply use longer terms to make it worth their while. Set it up to 1 year subscriptions so they pay in full at the beginning and if they cancel they just canceled for next year but are paid for the year already. You can do it as often or not as you like. It supports all of paypals recurring system inputs for trial periods, secondary trials, and normal pricing. By day, week, month, or year.

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Post by joshuaer » Wed May 05, 2010 9:31 pm

So it there a module or a way that the paypal subscription module can notify a admin when the account is change to canceled?

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Post by Qphoria » Wed May 05, 2010 10:25 pm

When the order status gets changed due to a paypal cancellation or End of Term, it sends an email to the store owner

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Post by joshuaer » Wed May 05, 2010 10:30 pm

Ok awesome, I will be buying the module

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Post by joshuaer » Fri May 07, 2010 12:29 am

Ok so I bought the module andit is agreat module but since I cannot update quanities or add options to it I canno use it.

So Is there anything out there that will remind the customer to make their payment every 30 or 40 days?

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Post by SteveSherry » Sat May 08, 2010 6:50 am

Don't the recurring payments happen automatically?

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Post by Xsecrets » Sat May 08, 2010 8:36 am

joshuaer wrote:Ok so I bought the module andit is agreat module but since I cannot update quanities or add options to it I canno use it.

So Is there anything out there that will remind the customer to make their payment every 30 or 40 days?

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It's not quite a reoccurring payment if you are changing it every time. I doubt you will find what you are looking for. You will probably have to have it custom coded.

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Post by Qphoria » Sun May 09, 2010 9:21 am

I had said it was designed for subscription items. Webhosting packages, magazines, xxxx of the month, etc. It allows you to create recurring payments on individual items at individual subscription rates, trials, etc.
Examples of use

XYZ Store sells:
Webhosting Package A: 100 bucks/year (uses pp subscription checkout)
Webhosting Package B: 50 bucks/month (uses pp subscription checkout)
Webhosting Package C: 200 bucks/year with a 30-day free trial (uses pp subscription checkout)
Antivirus software: $40 (uses normal cart)
Custom computers: $nn (uses normal cart)

People who buy any of the Webhosting packages are added to a paypal subscription contract. They pay the first payment up front and paypal starts a yearly auto-deduction process. If they cancel the subscription at any time, then the opencart order gets updated with the canceled status automatically and the process is done.

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Post by joshuaer » Mon May 10, 2010 9:24 pm

Right I understand, it is a very good module. I have purchased 5 of your modules so far and allof them are great. But just for the purpose I am looking for it is not what I need.

I know opencart is not a billing software just a shopping cart. I have a billing software but I am trying not to use it because it is very bulky and not freindly. But open cart is a very freindy and nice to use and look at. Thats why I was hoping that some one might have a module that sent out a payment reminder every month reminding the customer to pay their payment.

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Post by Xsecrets » Mon May 10, 2010 10:06 pm

so basically all you are looking for in terms of functionality is a system that sends out an email to some customers (not sure how the customers get in this list if its all purchases just some or manual) and it reminds them to come back and shop on your store every x amount of days.

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Post by joshuaer » Mon May 10, 2010 10:09 pm

right, it could be a manual setting for ach customer that you configure. Telling the amount and day of the month it needs to be sent.

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Post by Qphoria » Mon May 10, 2010 10:13 pm

There is no way to do an automatic execution use a script alone. Automatic notifications are done using a "cron job" (at least if using a linux host). These exist at the webhost level. You'd need some way of generating a cron job when an order is placed so that in 30 days the script fires off. I personally have never tried this or worked much with cron. Google cron jobs for more info.

Or a pseudo-cron job could be assumed if you log into your admin at least once per day. Then a 30day check can be made as part of the home page to quickly check if the customer renewal date has past and send out an email

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Post by Xsecrets » Mon May 10, 2010 10:38 pm

well yes it would either have to be a cron job or as you said something built into the admin homepage if they log into their homepage every day. You wouldn't have to generate a cron job for each customer though. you could have just one that polls the database and checks the database and only sends emails to people who are past their renewal or something. The part that gets me is that he obviously wants the ability to change it up all the time, and I don't see how that can be done. There is no way to just charge a certain amount or generate an individual payment or anything like that. That's the part that would be difficult. You could create a section in the admin where you could enter the customers and the recurrence, and you could even enter the ammount, but there's no way to charge that amount through opencart if it's not associated with a product.

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Post by joshuaer » Mon May 10, 2010 10:44 pm

Hello

I not really looking to be able to change it all the time, if I just had something that would do like you where saying and check the database and send an email out to customers that are past the due date saying something like please remember to make your monthly payment, that would be great. If it would also send a copy to the admin of the site that would be even better so that way we would know that those customers are due.

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