Post by ianhaney » Fri Dec 29, 2017 12:26 am

I wondering if someone could clear something up for me, I just did a new user test sign up on my website and me as admin received the new user sign up email but me as a customer did not receive any new user sign up confirmation email and just want to know if it coded in already and should be sending out the confirmation email to the new user or does it require extra coding or if there is a extension that does it

Just seeing if I may need to contact my host to see if they can see any issue their end, I am using SMTP mail settings in system->settings->mail

I am using opencart 2.0.3.1

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Post by straightlight » Fri Dec 29, 2017 12:33 am

In this version, emails are not coded into the register controller to send emails upon customers created account by default.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by ianhaney » Fri Dec 29, 2017 12:37 am

oh right ok so the customer does not receive a email saying something like Thank you for registering and can log in with the login link within the email body content

in the your account has been created page, I just noticed it says "A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us".

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Post by straightlight » Fri Dec 29, 2017 12:40 am

If you wish to stay with the v2.x releases, then upgrading to the v2.3.0.2 release will bring more flexibility compared to the very old version you're using.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by ianhaney » Fri Dec 29, 2017 1:00 am

OK will look at possibly upgrading to 2.3.0.2

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Post by ianhaney » Fri Dec 29, 2017 7:10 am

Just a quick update on this, been playing around with the settings in the mail and it does send a email out to the customer after registering saying Welcome and thank you for registering at STORE NAME

I have found it works if the email is something like enquiries@domain.co.uk but if the email is yahoo or gmail, the email does not reach the customer and seems like yahoo or gmail blocks the email

does anyone know of a fix for it?

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Post by straightlight » Fri Dec 29, 2017 10:42 am

There are plenty of Gmail settings instruction topics on the forum: viewtopic.php?f=190&t=186045&p=703061&h ... ls#p703089

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by ianhaney » Fri Dec 29, 2017 7:05 pm

Will that work though as I myself am not using gmail or yahoo email address, my email address is sales@it-doneright.co.uk but the issue is the email reaching the destination of a yahoo or gmail email address, they seem to block it and it don't even appear in the junk mail?

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Post by straightlight » Fri Dec 29, 2017 10:41 pm

Follow these instructions: http://www.opencart-templates.co.uk/mail-settings

In addition, how to create an email forwarder to your Gmail account from your host console: https://www.youtube.com/watch?v=wnmjKibIArs

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by ianhaney » Fri Dec 29, 2017 10:43 pm

Thank you, will take a look at the links provided

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Post by ianhaney » Fri Dec 29, 2017 11:44 pm

Between my hosting and myself, the issue with the emails and yahoo etc. is solved

my host added a SPF record and I found a extension that disables the base64 encoding in email header as my host support said could be to do with that as well, I downloaded that extension from https://www.opencart.com/index.php?rout ... load_id=41

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Post by webdev1 » Sat Dec 30, 2017 4:05 pm

thank you for sharing the resolution.

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Post by ianhaney » Mon Jan 01, 2018 10:56 pm

No problem any time, hope it helps others out if have the same issue

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Post by straightlight » Mon Jan 01, 2018 11:31 pm

Take note that disabling the base64 encoding may not apply for everyone as several hosts may still require the use of this encoded type for the emails.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by ianhaney » Tue Jan 02, 2018 12:09 am

oh right ok will make a note of that

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