Post by mhdibrahim92 » Thu Dec 14, 2017 3:04 pm

When Adding Return Reason in "System->Localisation->Returns->Return Reasons" in the below order:

1. Not as described
2. Don‘t like the quality
3. Don‘t like the colour
4. Ordered for choice
5. Too wide / too long
6. Delivered too late
7. Wrong item delivered
8. Damaged in transit
9. Other

I need the 9 return reasons to be listed as same as in the above order.

But, It does not display in the same order. It get displayed as Alphabetic order...

Screenshot: Image

Please Help in Advance...

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Post by sachin6609 » Thu Dec 14, 2017 4:47 pm

mhdibrahim92 wrote:
Thu Dec 14, 2017 3:04 pm
When Adding Return Reason in "System->Localisation->Returns->Return Reasons" in the below order:

1. Not as described
2. Don‘t like the quality
3. Don‘t like the colour
4. Ordered for choice
5. Too wide / too long
6. Delivered too late
7. Wrong item delivered
8. Damaged in transit
9. Other

I need the 9 return reasons to be listed as same as in the above order.

But, It does not display in the same order. It get displayed as Alphabetic order...

Screenshot: Image

Please Help in Advance...
What is your oc vesrion..???

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Post by mhdibrahim92 » Thu Dec 14, 2017 5:30 pm

Opencart Version is 2.3.0.2

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Post by sachin6609 » Thu Dec 14, 2017 5:36 pm

mhdibrahim92 wrote:
Thu Dec 14, 2017 5:30 pm
Opencart Version is 2.3.0.2

Fine

Go to your database

Take That table backup

Then open the oc_return_reason table and click on the OPERATION tab from top tab bar

Then empty the tabel

Now open the catalog / mode / localisatoin / return_reason.php file and find the below line

$sql .= " ORDER BY name"; and replace that line with the below one

$sql .= " ORDER BY return_reason_id";

Then find that below line

if (isset($data['return']) && ($data['return'] == 'DESC')) { and replace with the below line

if (isset($data['return']) && ($data['return'] == 'ASC')) {

Then go to admin panel and add resons as per that order vise you mention

Thanks

Sachin

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Post by straightlight » Thu Dec 14, 2017 10:19 pm

@sachin6609:

Please post your codes with BBcodes. It would be easier to follow.

Dedication and passion goes to those who are able to push and merge a project.

Regards,
Straightlight
Programmer / Opencart Tester


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Post by sachin6609 » Fri Dec 15, 2017 2:38 pm

straightlight wrote:
Thu Dec 14, 2017 10:19 pm
@sachin6609:

Please post your codes with BBcodes. It would be easier to follow.
ok sir i will do that on next time

But in this post only two line replace so i explain in simple

Thanks

sachin

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