"Additional Alert Mail" doesn't save, OC doesnt send emails

Hello everybody!
I installed OC 2.3.0.2 on bluehost's server with PHP version 7.0 correctly. The e-store looks normal. I can to register and login without any problem,

But I realized When I try to add an email in the "Additional Alert Mail" section It's not save it.
The emails (Register, new order status, e-newsletters) to the administrator and to the clients were not sent either, in other words, MAIL doesn't working!

My settings:
Mail protocol: Mail.
Mail Parameters: I tested in blank and using the additional mail parameter "-f",

Not included: another language, vqmod. In others words, Its a clean instalation.

I chatted with my server. It said we wasnt block any PHP mail function. I check the "Bugs report" for 2.3.0.2 and Nobody reported this problem.

What do you think is happening?

Thanks for all your help!

Please search the bugs section before posting.

This is a known bug in 2302 and a fix has been posted

I uploaded your "bugs_2.3.0.2-fix.ocmod.xml" modification file. The "additional alert email" text area is not blank anymore BUT The original problem is still there... The plataform doesnt send any email...

Any other suggest?

Thank you

I also agree the fix posted does not solve the email send problem for additional alert emails. It fixes the display problem - that's all. Does anyone have a fix for additional alert emails not sending using the mail protocol.
TIA

that's true, the problem still there. OC did not sent email to Additional Alert Mail. Anyone figure this out?

I stumbled across the same problem yesterday. Here is a simple fix:

In file 'admin/view/template/setting/setting.tpl' replace the line:
with this one:
Someone can write it up as a VQmod or OCmod XML file.

I've added the two fixes together and made an OCMOD. Seems to work for me so hopefully it helps someone else too.

Thanks sketchi and JNeuhoff. but my home does not work. I changed it.

JNeuhoff wrote: ↑

Sat Apr 01, 2017 10:56 pm

I stumbled across the same problem yesterday. Here is a simple fix:

In file 'admin/view/template/setting/setting.tpl' replace the line:

Code: Select all

<textarea name="config_mail_alert_email" rows="5" placeholder="<?php echo $entry_mail_alert_email; ?>" id="input-alert-email" class="form-control"><?php echo $config_alert_email; ?></textarea>

with this one:

Code: Select all

<textarea name="config_alert_email" rows="5" placeholder="<?php echo $entry_mail_alert_email; ?>" id="input-alert-email" class="form-control"><?php echo $config_alert_email; ?></textarea>

Someone can write it up as a VQmod or OCmod XML file.

Thank you very much

Hello
I edited the following files with the respective code but it is not working for me. Please help

PATH:
admin/view/template/setting/setting.tpl

CODE:
<textarea name="config_mail_alert_email" rows="5" placeholder="<?php echo $entry_mail_alert_email; ?>" id="input-alert-email" class="form-control"><?php echo $config_alert_email; ?></textarea>

PATH:
admin/controller/setting/setting.php

CODE:
if (isset($this->request->post['config_mail_alert_email'])) {
$data['config_mail_alert_email'] = $this->request->post['config_mail_alert_email'];
} else {
$data['config_mail_alert_email'] = $this->config->get('config_mail_alert_email');
}

Even the normal emails that were being sent have ceased. Thank you.