Post by iComEx » Wed Nov 09, 2016 1:29 am

Good Morning,

I am attempting to setup the Stripe Payment Gateway and I'm getting the following error on the checkout page at the Payment Method step:
Fatal error: Uncaught exception 'Exception' with message 'Error: Could not load model payment!' in /home/cargogod16/public_html/system/storage/modification/system/engine/loader.php:169 Stack trace: #0 [internal function]: Loader->{closure}(Array, Array) #1 /home/cargogod16/public_html/system/engine/proxy.php(25): call_user_func_array(Object(Closure), Array) #2 /home/cargogod16/public_html/catalog/controller/checkout/payment_method.php(53): Proxy->__call('getMethod', Array) #3 /home/cargogod16/public_html/catalog/controller/checkout/payment_method.php(53): Proxy->getMethod(Array, 92.001675) #4 [internal function]: ControllerCheckoutPaymentMethod->index() #5 /home/cargogod16/public_html/system/storage/modification/system/engine/action.php(51): call_user_func_array(Array, Array) #6 /home/cargogod16/public_html/catalog/controller/startup/router.php(25): Action->execute(Object(Registry)) #7 [internal function]: ControllerStartupRouter->index() #8 /home/cargogod16/public_html/system/storage/modification/system/engine/action.php in /home/cargogod16/public_html/system/storage/modification/system/engine/loader.php on line 169
I need some insights into how to correct the issue please.

Thanks!

Tom...

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Post by Johnathan » Wed Nov 09, 2016 2:00 am

1. Always post your OpenCart version when requesting support.

2. Is this my Stripe Payment Gateway extension? If so, please contact me at www.getclearthinking.com/contact for support.

If you're using OpenCart 2.3, you need to first install my OpenCart 2.3 Extension Compatibility Fix to get the extension working on OpenCart 2.3. A free copy is provided with the purchase of any extension, and you can download it alongside the extension files. Once that's installed, the extension should work as expected.

If it's NOT my Stripe extension, you should contact the developer for support. It's probably a bug in their extension. It's unlikely someone in the forum will be able to assist you with an issue in a commercial extension.

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Post by iComEx » Wed Nov 09, 2016 3:31 am

Johnathan,

Yes, this is your payment gateway extension.

I will move this conversation to your support page.

Thank you!

Tom...

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