Post by Nordikota » Sun Oct 02, 2016 6:46 pm

When I go to the Product lists in the Admin area, all the product images are huge. They are the same size as I have on the main site. Where can I edit these to be smaller only in the admin area?

thanks
Last edited by Nordikota on Fri Oct 14, 2016 1:03 am, edited 2 times in total.

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Post by Nordikota » Thu Oct 13, 2016 9:17 pm

OC2.3.0.2 upgrade from OC1.5.6 site. I paid someone to do the upgrade for me.

Now we are completely stuck with a site we can't update :-\ We are unable to add any options that include an image. As we are a t-shirt printing company – that’s a problem.

I’ve narrowed it down a little:
- If I add an image that already exists on the server into an option, it’s fine
- If I try to upload an image and then add it to an option, it appears huge in the Admin section

In both cases, the images are physically the same format, size & resolution. When they are uploaded - they appear in the image list significantly larger than any existing ones. This means the text box description field is 1 character wide :-\

Screenshot is below.
Image

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Post by Nordikota » Fri Oct 14, 2016 1:04 am

Found what is causing it. But can't fix it.

Deleted VQMOD and all installed MODs/ Cleared the OC cache & Browser cache. Image upload problem gone.

Installed VQMod. Image problem back again!

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Post by cyclops12 » Fri Oct 14, 2016 1:11 am

Is it the latest version of vqmod which is compatable with 2.3.0.2

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Post by Nordikota » Fri Oct 14, 2016 4:17 pm

Yup. VQMOD v2.6.1 is installed. Without it, the images upload and view OK in the admin panel. With it installed they upload OK, but appear large in the admin panel as the image above shows.

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Post by Nordikota » Fri Oct 14, 2016 6:59 pm

I have exactly the same problem on 2 sites now. And it gets worse.

In the Admin Products page, the images are HUGE but do re-size if you re-size the window you are viewing in.
In the Admin Options page, the images are HUGE and do not re-size if you re-size the window.

Is there anyone that is willing to help resolve this? Our store is unusable as we cannot update any options or products due to this image problem.

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Post by artcore » Fri Oct 14, 2016 7:40 pm

Nordikota wrote:Found what is causing it. But can't fix it.

Deleted VQMOD and all installed MODs/ Cleared the OC cache & Browser cache. Image upload problem gone.

Installed VQMod. Image problem back again!
You have an extension that changes options behavior but doesn't use the built-in resize method it seems?
Did you contact the author? He/she should be able to fix it.

Attn: I no longer provide OpenCart extensions, nor future support - this includes forum posts.
Reason: OpenCart version 3+ ;D

Thanks!


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Post by Nordikota » Fri Oct 14, 2016 10:00 pm

No. This is with no MODs installed. Just adding VQMOD seems to cause the error. If I remove it - everything works OK.

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Post by artcore » Fri Oct 14, 2016 11:24 pm

Gotcha!
Is your error log empty (and logging enabled)?
Or something silly: you haven't set any image thumbnail sizes in your theme settings? Could have been emptied by mistake during upgrading as those settings are saved differently from 1.x to 2.x
It has likely to do with the upgrade as you're the only one with this particular issue. But I'm guessing.

Attn: I no longer provide OpenCart extensions, nor future support - this includes forum posts.
Reason: OpenCart version 3+ ;D

Thanks!


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Post by Nordikota » Sat Oct 15, 2016 12:10 am

Appreciate you responding :-)

We're using a different theme from OC1.5.6. We have now got Journal2. I've checked all the image settings in the theme and can't see anything obvious.

The upgrade was done an Opencart expert.... Not me BTW.

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Post by artcore » Sat Oct 15, 2016 2:02 am

Screenshot_2016-10-14-20-01-26.jpg
Journal has nothing to do with uploading a product image. The uploaded image gets resized to several thumbnails used for product, category, cart and so on. These sizes are set in the theme settings. But you have to check admin/extensions/theme *not* the custom template/theme control panel
You say it only happens when you have vqmod installed. Did you check if you have any xmls left from the upgrade in the vqmod/xml folder? Specifically something that might have changed /model/tool/image.php
It's still a guess without a full understanding of the issue and a decent debugging session.

Attn: I no longer provide OpenCart extensions, nor future support - this includes forum posts.
Reason: OpenCart version 3+ ;D

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Post by Nordikota » Sat Oct 15, 2016 4:51 pm

Yeah - I checked the admin/extensions/theme image settings but can't see anything wrong with them.
VQMOD was installed from new, so there were no directories existing - so no old XML files in the Vqmod/xml directory.

It is the strangest fault I've seen. :-\

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Post by Nordikota » Mon Oct 17, 2016 12:58 am

It echo's in here

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