I've tried a couple of 'fixes' from these forums- changing some code, and today I tried copying the pp tpl files from the old (working) installation. Still no go. Here is the log from my last test transaction. No customer info in the email to my boss, and he confirmed that the shipping info is missing in his pp account.
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2016-03-08 9:33:38 - PP_STANDARD :: IPN REQUEST: cmd=_notify-validate&mc_gross=0.01&invoice=8+-+Trevor+Greenbank&protection_eligibility=Ineligible&item_number1=KARMATEST-01&payer_id=MGCKM4SYJNM88&tax=0.00&payment_date=09%3A36%3A21+Mar+08%2C+2016+PST&payment_status=Completed&charset=windows-1252&mc_shipping=0.00&mc_handling=0.00&first_name=trevor&mc_fee=0.01¬ify_version=3.8&custom=8&payer_status=verified&business=info%40j-clips.com&num_cart_items=1&mc_handling1=0.00&verify_sign=AZFP5tfmh-umu9rDuj4AQJUKwAOQAJ4m92n5WEhxngwjKCuQGv5ymLdR&payer_email=trevorgreenbank%40gmail.com&mc_shipping1=0.00&tax1=0.00&txn_id=04N44137N17602432&payment_type=instant&last_name=greenbank&item_name1=Karma&receiver_email=info%40j-clips.com&payment_fee=&quantity1=1&receiver_id=RY4YKMDT6ZG82&txn_type=cart&mc_gross_1=0.01&mc_currency=CAD&residence_country=CA&transaction_subject=&payment_gross=&ipn_track_id=f1a46998976c2
2016-03-08 9:33:38 - PP_STANDARD :: IPN RESPONSE: VERIFIED
Also, as an alternative, does anyone know if any of the PP extensions for APIs paypal is actually updating (express? pro?) work flawlessly in 2.1.0.2? Any advice as far as which gateways are rock-solid is also appreciated. If there was an emoticon for Seppuku, imagine that's the one at the end here...