Post by thecobe » Tue Nov 24, 2015 11:19 pm

Hi all
i don't know if it's a real problem or wrong configuration
My customers pay orders with paypal
I'm using Paypal standard extension

my configuration under Settings/Options/CheckOut is:
Order Status: Processing
Processing Order Status: Processing
Complete Order Status: Complete

and under Extensions/Payment/Paypal Standard/Order Status is:
Pending Status: Processing
Processed Status: Processing

because this first flush money from paypal then prepare the order and finally I send
After order it's complete i would like to manually change the status to "complete"
But after withdrawing money with paypal the order is set to "complete" automatically.
This is a problem because an email is sent to the customer that the order is complete when in fact I still have to prepare

Is it possible to set order status "Processing" after i withdrawing money?

Attachments

paypalstatus.jpg

Pay Pal order status - paypalstatus.jpg (65.77 KiB) Viewed 2161 times

orderStandard.jpg

Check out settings - orderStandard.jpg (40.95 KiB) Viewed 2161 times


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Post by thecobe » Thu Dec 03, 2015 6:27 pm

Hi all
someone can help me???
thanks

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Post by thecobe » Wed Feb 17, 2016 7:12 am

Hello
someone can help me?

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Post by ADD Creative » Fri Feb 26, 2016 8:56 pm

The PayPal Completed Status means something different to the OpenCart Completed Status. PayPal will set its status to complete once the payment has been processed and is in your account. I can see that you have the Completed Status set to Complete in your PayPal module. I usually have this set to Processing.

www.add-creative.co.uk


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