Post by feathersuk » Mon May 05, 2014 3:28 am

Hi,

Whenever a product is added to a cart on a mobile device, and the checkout button is clicked the product does not appear. Instead, the message "The Shopping Cart Is Empty" appears.

This is my site: http://www.feathersuk.com/

This only happens on mobile devices. From a computer, it works fine.

Do you know what could be causing the problem? Thanks in advance.

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Post by labeshops » Mon May 05, 2014 4:36 am

Are you using a mobile extension or a responsive theme? Which version of opencart? Which theme?

Really need more info.

Running Opencart v3.0.3.9 with multi-stores and the default template from https://www.labeshops.com which has links to all my stores.


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Post by feathersuk » Mon May 05, 2014 5:03 am

Hi there,

Thanks for your reply. It is a mobile responsive theme. This one:http://www.opencart.com/index.php?route ... on_id=8498

I'm on the latest version of Opencart (1.5.6.4).

Any ideas? If not, I'll get in touch with the developer. Thanks again. :)

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Post by labeshops » Mon May 05, 2014 5:35 am

Then I would say to contact the theme developer. Sounds like an issue with the theme when it resizes perhaps.

Running Opencart v3.0.3.9 with multi-stores and the default template from https://www.labeshops.com which has links to all my stores.


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Post by cargogirl » Wed Jul 29, 2015 1:09 pm

I have the same problem with a purchased theme and OC 1.5.4.1

did anyone get an answers?

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Post by cargogirl » Wed Jul 29, 2015 1:31 pm

I found the solution for this even though I don't have a subdomain
http://forum.opencart.com/viewtopic.php?f=20&t=19378

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