Hi,
I use OC 1.5.6 and 1.5.6.4 in two different stores.
1. I have enabled and entered correct info in Extensions ->Payment -> PayPal Express Checkout.
2. I have created a profile and added it to a product.
3. When i add this product to my cart and continue to checkout,i get this on the paypa site: As you se there is no information about the recurring payment and i get a line saying "text_recurring". If i continue the payment, i only get charged the product price and the recurring payment is not created.
What am i doing wrong? Have i missed some configuration?
I use OC 1.5.6 and 1.5.6.4 in two different stores.
1. I have enabled and entered correct info in Extensions ->Payment -> PayPal Express Checkout.
2. I have created a profile and added it to a product.
3. When i add this product to my cart and continue to checkout,i get this on the paypa site: As you se there is no information about the recurring payment and i get a line saying "text_recurring". If i continue the payment, i only get charged the product price and the recurring payment is not created.
What am i doing wrong? Have i missed some configuration?
Update:
I now figured it out. The recurring payment was created, but absolutely no information was given on paypal's site during checkout. I only got a confirmation email from paypal after the payment was done.
Now, for my next issue.
I have setup the product and profile like this:
Product price = 1 NOK.
Profile price = 2 NOK every day forvever.
Question 1:
When a customer buys the product associated with the profile, the customer is only charged 1 NOK and not the 2 NOK profile price. Why? When will the 2 NOK profile price be charged?
Question 2:
If i (as a customer) look under "Account -> Recurring payments" i se the payment profile, but it has the status pending.
If i (as admin in cp) look under "Sales -> Orders" the order has status Complete.
Why is the Recurring payment status set to Pending under "Account -> Recurring payments"?
Question 3:
I sort of fixed the "text_recurring" issue by adding the translation in /catalog/language/norwegian/payment/pp_express.php. But only a part of the text is now in norwegian language.
This is what i now have: 2 NOK hver 1 day
This is what i shuld be: 2 NOK hver 1 dag
Where is the "day" text fetched from? I want to translate it to "dag".
Question 4:
Regarding the "text_recurring" issue. I thought that OC had a fallback solution which would use the english language files if it could not find it for other languages. Am i wrong?
Question 5:
I have set "Extensions -> Payment -> PayPal Express Checkout -> General -> Allow customers to cancel profiles" to enabled. But i get no link or button under "Account -> Recurring payments" where i can cancel the recurring payment as a customer. Am i suppose to get a link or button there? If not, where can customers cancel their recurring payments?
I now figured it out. The recurring payment was created, but absolutely no information was given on paypal's site during checkout. I only got a confirmation email from paypal after the payment was done.
Now, for my next issue.
I have setup the product and profile like this:
Product price = 1 NOK.
Profile price = 2 NOK every day forvever.
Question 1:
When a customer buys the product associated with the profile, the customer is only charged 1 NOK and not the 2 NOK profile price. Why? When will the 2 NOK profile price be charged?
Question 2:
If i (as a customer) look under "Account -> Recurring payments" i se the payment profile, but it has the status pending.
If i (as admin in cp) look under "Sales -> Orders" the order has status Complete.
Why is the Recurring payment status set to Pending under "Account -> Recurring payments"?
Question 3:
I sort of fixed the "text_recurring" issue by adding the translation in /catalog/language/norwegian/payment/pp_express.php. But only a part of the text is now in norwegian language.
This is what i now have: 2 NOK hver 1 day
This is what i shuld be: 2 NOK hver 1 dag
Where is the "day" text fetched from? I want to translate it to "dag".
Question 4:
Regarding the "text_recurring" issue. I thought that OC had a fallback solution which would use the english language files if it could not find it for other languages. Am i wrong?
Question 5:
I have set "Extensions -> Payment -> PayPal Express Checkout -> General -> Allow customers to cancel profiles" to enabled. But i get no link or button under "Account -> Recurring payments" where i can cancel the recurring payment as a customer. Am i suppose to get a link or button there? If not, where can customers cancel their recurring payments?
Question 1:
When a customer buys the product associated with the profile, the customer is only charged 1 NOK and not the 2 NOK profile price. Why? When will the 2 NOK profile price be charged?
The 1 NOK is from the product price and counts as an instant payment. The 2 NOK from the profile can take up to 24 hours to activate.
Question 2:
If i (as a customer) look under "Account -> Recurring payments" i se the payment profile, but it has the status pending.
If i (as admin in cp) look under "Sales -> Orders" the order has status Complete.
Why is the Recurring payment status set to Pending under "Account -> Recurring payments"?
It will be set to ACTIVE after the first recurring transaction IF you have the IPN working
Question 3:
I sort of fixed the "text_recurring" issue by adding the translation in /catalog/language/norwegian/payment/pp_express.php. But only a part of the text is now in norwegian language.
This is what i now have: 2 NOK hver 1 day
This is what i shuld be: 2 NOK hver 1 dag
Where is the "day" text fetched from? I want to translate it to "dag".
It's part of the recurring description string (sprintf), I don't remember where but I'll look it up nce on the PC
Question 4:
Regarding the "text_recurring" issue. I thought that OC had a fallback solution which would use the english language files if it could not find it for other languages. Am i wrong?
Should be indeed!
Question 5:
I have set "Extensions -> Payment -> PayPal Express Checkout -> General -> Allow customers to cancel profiles" to enabled. But i get no link or button under "Account -> Recurring payments" where i can cancel the recurring payment as a customer. Am i suppose to get a link or button there? If not, where can customers cancel their recurring payments?
A customer can always cancel from their PP account, but the button should be there. Maybe a theme issue?
I've been dealing with recurring profiles a lot lately so if you have questions or need more help, let me know
When a customer buys the product associated with the profile, the customer is only charged 1 NOK and not the 2 NOK profile price. Why? When will the 2 NOK profile price be charged?
The 1 NOK is from the product price and counts as an instant payment. The 2 NOK from the profile can take up to 24 hours to activate.
Question 2:
If i (as a customer) look under "Account -> Recurring payments" i se the payment profile, but it has the status pending.
If i (as admin in cp) look under "Sales -> Orders" the order has status Complete.
Why is the Recurring payment status set to Pending under "Account -> Recurring payments"?
It will be set to ACTIVE after the first recurring transaction IF you have the IPN working
Question 3:
I sort of fixed the "text_recurring" issue by adding the translation in /catalog/language/norwegian/payment/pp_express.php. But only a part of the text is now in norwegian language.
This is what i now have: 2 NOK hver 1 day
This is what i shuld be: 2 NOK hver 1 dag
Where is the "day" text fetched from? I want to translate it to "dag".
It's part of the recurring description string (sprintf), I don't remember where but I'll look it up nce on the PC
Question 4:
Regarding the "text_recurring" issue. I thought that OC had a fallback solution which would use the english language files if it could not find it for other languages. Am i wrong?
Should be indeed!
Question 5:
I have set "Extensions -> Payment -> PayPal Express Checkout -> General -> Allow customers to cancel profiles" to enabled. But i get no link or button under "Account -> Recurring payments" where i can cancel the recurring payment as a customer. Am i suppose to get a link or button there? If not, where can customers cancel their recurring payments?
A customer can always cancel from their PP account, but the button should be there. Maybe a theme issue?
I've been dealing with recurring profiles a lot lately so if you have questions or need more help, let me know

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