Australia Post sending parcel problem

Hi,

We have had the Australia Post extension by wwwshop

https://www.opencart.com/index.php?rout ... _id=434789

working fine for a while until this.

I was adding a product to a 1.5.2.1 version OC but when I go to purchase it, to post code 2444, it comes up with a message "Unable to send using Australia Post. A product in your cart is over the maximum girth of 140cm."

We are able to send these with Australia post
it's dimensions are :
h x 65cm
w x 44 cm
d x 42cm
weight x 14.5kg

What could be wrong here?

This is the Aust Post API from their website with those same figures. The OC mod obviously is not getting this info

Any help please?

http://auspost.com.au/devcentre/samples/pac/

DEBUG WINDOW

API Call
/api/postage/parcel/domestic/service.xml?from_postcode=2170&to_postcode=2444&length=65&width=42&height=44&weight=14.5
XML Result

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<services>
<service>
<code>AUS_PARCEL_REGULAR</code>
<name>Parcel Post</name>
<price>40.75</price>
<max_extra_cover>5000</max_extra_cover>
<options>
<option>
<code>AUS_SERVICE_OPTION_STANDARD</code>
<name>Standard Service</name>
<suboptions>
<option>
<code>AUS_SERVICE_OPTION_EXTRA_COVER</code>
<max_extra_cover>300</max_extra_cover>
<name>Extra Cover</name>
</option>
</suboptions>
</option>
<option>
<code>AUS_SERVICE_OPTION_SIGNATURE_ON_DELIVERY</code>
<name>Signature on Delivery</name>
<suboptions>
<option>
<code>AUS_SERVICE_OPTION_EXTRA_COVER</code>
<max_extra_cover>5000</max_extra_cover>
<name>Extra Cover</name>
</option>
</suboptions>
</option>
</options>
</service>
<service>
<code>AUS_PARCEL_EXPRESS</code>
<name>Express Post</name>
<price>101.80</price>
<max_extra_cover>5000</max_extra_cover>
<options>
<option>
<code>AUS_SERVICE_OPTION_STANDARD</code>
<name>Standard Service</name>
<suboptions>
<option>
<code>AUS_SERVICE_OPTION_EXTRA_COVER</code>
<max_extra_cover>300</max_extra_cover>
<name>Extra Cover</name>
</option>
</suboptions>
</option>
<option>
<code>AUS_SERVICE_OPTION_SIGNATURE_ON_DELIVERY</code>
<name>Signature on Delivery</name>
<suboptions>
<option>
<code>AUS_SERVICE_OPTION_EXTRA_COVER</code>
<max_extra_cover>5000</max_extra_cover>
<name>Extra Cover</name>
</option>
</suboptions>
</option>
</options>
</service>
</services>

could it not be that the girth 44 + 44 + 42 + 42 = 172? >140cm?

I punched these dimensions into Aus Post calculator, and it came up with a price. Perhaps OpenCart's module interprets Aus Post's rules better than they do themselves!

Thanks SBW.

Evidently Aust Post had updated/changed their stuff without letting anyone know :-(

We have new files now which we are just about to try.

HI,

Andrew, the mod creator gave us the updated xml and we are now fine.

All good. It's a great mod if any in Australia are looking for one.

oz

Well it also seem that some Store owners use Aust Post's eParcel which gives them a better rate.

To compare the OC mod prices from the Aust Post API with eParcel using Aust Post, the rates will show a big difference.

I am now waiting for Aust Post to see if they have an eParcel API.