Post by kinisurfwear » Mon Sep 09, 2013 6:05 am

Thanks for being so quick to reply! Ok so I've added the post max to the php.ini file, and I've uploaded the phpinfo.php file (thank you!) into my admin folder, the same location that my phi.ini file is.

What's the next step?

New member

Posts

Joined
Mon Aug 12, 2013 4:11 pm

Post by butte » Mon Sep 09, 2013 6:14 am

In Firefox 23.0.1 I am seeing products with one to six options, one category of them with the six, and most options with two electives each. I hesitate to guess what options you're trying to add.

Guru Member

Posts

Joined
Wed Mar 20, 2013 6:58 am

Post by butte » Mon Sep 09, 2013 6:16 am

Okay, bring up domain/store/admin/phpinfo.php in browser, then hit ControlF and find POST_MAX_SIZE on the page. We need that number. We're seeing whether the machine obeys your own php.ini or ignores it.

[Typo corrected.]

If you're not on Windows, then Linux or Mac may have something equivalent to ControlF -- the idea is to "Find" it quickly, as there will be a long page to read otherwise.

Guru Member

Posts

Joined
Wed Mar 20, 2013 6:58 am

Post by butte » Mon Sep 09, 2013 6:40 am

Also, which php.exe version does it show?

Guru Member

Posts

Joined
Wed Mar 20, 2013 6:58 am

Post by kinisurfwear » Mon Sep 09, 2013 6:42 am

Here is the product: http://kinisurfwear.com/index.php?route ... duct_id=63
There should be 26 values for Color 1, Color 2, Color 3, and Color 4. Those are the Options that are giving me all the trouble! The other products are fine.

Sorry, I am a bit lost now. How might I open the phpinfo in my browser? And how do I find the php.exe version?

New member

Posts

Joined
Mon Aug 12, 2013 4:11 pm

Post by butte » Mon Sep 09, 2013 7:15 am

Okay, then we have that part narrowed to the color selector. I am seeing 20 colors for backs/straps BUT 26 colors for 1, 2, 3, 4 below that. Firefox here. What are you using there? The admin side of that is apparently still a problem meanwhile.

http:// kinisurfwear .com /admin/phpinfo.php (here broken so it won't fire as-is) will bring it up -- just did,

post_max_size 16M
max_file_uploads 20
upload_max_filesize 24M
PHP Version 5.3.21

so php.exe version is good (perfect, actually) but it is ignoring your own php.ini and you'll need to see whether you can reset those for your own account in your control panel, and if you can't do that then ask support to reset those.

Never mind the "suhosin" bit (including in your own file). Set these:
post_max_size = 999M;
upload_max_filesize = 999M;
memory_limit = 256M;
Last edited by butte on Mon Sep 09, 2013 7:56 am, edited 1 time in total.

Guru Member

Posts

Joined
Wed Mar 20, 2013 6:58 am

Post by kinisurfwear » Mon Sep 09, 2013 7:27 am

I have so much to learn!

I am using Safari and Chrome browsers most of the time. Sometimes I use Explorer and Firefox. It's odd that you see more color values than I do on the store front; I still see limited colors for Color 3 and Color 4, as well as in my admin site.

I will talk to my host and see if they can help me reset my php.ini and get back to you! Thanks again!

New member

Posts

Joined
Mon Aug 12, 2013 4:11 pm

Post by butte » Mon Sep 09, 2013 7:36 am

Look back to the post just above your answer there, I'll edit to put in a short list of specific settings to try to reset in the control panel and to ask support to reset if need be. The majority of settings is fine, pro forma. The few limitations are unusual, given where the server itself appears to be (and is . . . Bellevue, Washington).

[The edit is in up there.]

Guru Member

Posts

Joined
Wed Mar 20, 2013 6:58 am

Post by kinisurfwear » Thu Sep 12, 2013 11:21 am

Still haven't fixed the issue. Not sure my host can fix it. I'm trying to explain to them about OpenCart and my product options and values.

New member

Posts

Joined
Mon Aug 12, 2013 4:11 pm
Who is online

Users browsing this forum: Baidu [Spider], Google [Bot] and 62 guests