Post by rprofet » Wed Nov 21, 2012 7:06 am

I'm having a problem in that when a customer checks out with Authorize.net, I only get a copy of the transaction processed from Authorize.net. I do not get a copy of the actual order nor does one show up on the Dashboard. So, I have received payment but since I don't get a copy of the order nor does one show up in the Dashboard, I have no idea what they have ordered and that info doesn't appear in the email Authorize.net sends out.

Please Help!

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Post by MarketInSG » Wed Nov 21, 2012 1:23 pm

see if the orders are in missing orders.

If so, check that you have IPN set up OR you have the right order status set for complete orders


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Post by rprofet » Thu Nov 22, 2012 6:11 am

The orders do not show in orders and the order status is set at Pending

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Post by yachzo » Tue Nov 27, 2012 2:44 pm

On the Sales > Orders page try selecting the 'missing orders' status to filter your results by.

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Post by b2bblack » Fri Nov 30, 2012 9:20 pm

Same problem. All my new orders end up in missing. I've tried replacing/modifying the authorizenet_aim.php file several times to no avail. Any ideas?
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