Post by murray1958 » Thu Sep 27, 2012 1:37 am

hi my site is just for digital downloads but when a client buys they do not get the download sent after payment i have uploaded the files to the admin ok but still does not work

Newbie

Posts

Joined
Thu Sep 20, 2012 8:05 pm

Post by Avvici » Thu Sep 27, 2012 1:50 am

Downloads are not sent. A link for the person to login is sent in the email confirmation. Is that email not being sent?

User avatar
Expert Member

Posts

Joined
Tue Apr 05, 2011 12:09 pm
Location - Asheville, NC

Post by murray1958 » Thu Sep 27, 2012 2:53 am

no its not sending them ether

Newbie

Posts

Joined
Thu Sep 20, 2012 8:05 pm

Post by Avvici » Thu Sep 27, 2012 3:08 am

Is any email being sent at all>? Have you tried updating order history to see if it sends to that email? Or perhaps try sending a basic email from the admin to yourself. It is possible that php mail is not working correctly on your server. Are you using SMTP? Give us some details yeah? Also what version of OC are you using.

User avatar
Expert Member

Posts

Joined
Tue Apr 05, 2011 12:09 pm
Location - Asheville, NC

Post by murray1958 » Thu Sep 27, 2012 4:02 am

i am using Version 1.4.9.5 not sending any emails at all i am using SMTP

Newbie

Posts

Joined
Thu Sep 20, 2012 8:05 pm

Post by Avvici » Thu Sep 27, 2012 4:10 am

Switch it to MAIL and try. If it works....use Mail instead of SMTP. Yes, it can be a little slower at times but without the headaches of SMTP

User avatar
Expert Member

Posts

Joined
Tue Apr 05, 2011 12:09 pm
Location - Asheville, NC

Post by murray1958 » Thu Sep 27, 2012 4:39 am

i have tryed both and not working

Newbie

Posts

Joined
Thu Sep 20, 2012 8:05 pm
Who is online

Users browsing this forum: No registered users and 36 guests