images not displaying

Hi,

I am building my first store, installed version 1.5.3.1.
After installing I cannot see the products image in the store front or on the product page in admin. I am seeing a thumbnail image in a white box that has a clickable link.

These are the permissions I have set up for the following folders and files:

image folder 777
image cache 777
image data 777
image flags 777
image templates 777
image - no_image 664
config.php 777
index.php 664
admin folder 775

My host is 123-reg.co.uk

I would like to get my store up and running by Sunday but I am stuck here.

Regards,
Howardal

Mind sharing your website url so we can have a look?

The website url is - howals.co.uk

As you will notice I have already started to do basic work on the website, then I logged into the demo on opencart website for reference only then I realised that the default sample product images where not displaying.

howardal

You are having error issue. I have seen this somewhere before. Did you install some module?

No I did not install any module, I did install Royal Mail Shipping extension, but I did not see any images when I installed opencart.

I did not pay attention to it then because I did not realise this was a problem until I looked at the opencart demo.

howardal

Try removing everything and do a clean installation? It's an issue with your files permission if i'm not wrong. Also, I have met with issues with corrupted files causing this too. But all in all, give it a try or hire someone to fix it for you

I will remove everything and do a clean install, will update you about the results.

thanks,
howardal

I removed everything and a clean install and it is the same.

I need help as you suggested, can I contact you at your company website to work out how your company can help me.

regards,
Howardal

Sure, drop me an email and we can discuss

Hi guys, would you mind sharing your solution to this problem please?

After installing Opencart 1.5.3.1 on 123-Reg no images were visible on the Front end or the Admin of the site!
I know 123-Reg are rubbish but my client had already chosen them so I had no choice

Thanks in advance
Warren

link to your website? I fixed it for the guy already

MarketInSG wrote:link to your website? I fixed it for the guy already

Thanks for your reply, here's the links : http://www.whitestarwholesale.co.uk/

Can't get to your website. But I will generally say the problem is with the permission

After I installed a fresh new copy of Opencart 1.5.4 on a 123 Reg server there were no images displayed in the admin area or the shop front.

I had to set the permissions to 755 for :
image/cache/data/demo
image/data/demo
and all new folders inside the image folder!

For some bizarre reason 123 Reg defaults to 644 on new folders and I don't know how to change this so I have to set the permissions each time I create a new folder

contact them then