Added admin support list toogle effect (In this way, support requests are gathered together)
Added colorful enquiry status
Fixed UTF-8 Support enquiry
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OC OC 1.5.1.2 and old version
2. Can tickets be tied to order numbers if related to ticket contents?
3. Can staff create a ticket and send it out to user/customer?
4. Does this system retrieve email and convert it into a ticket, or does customer have to come back to site and enter their reply?
Thanks
1.5.1.3 and later use it for.scanreg wrote:what's the latest on this?
any further development?
Added admin support list toogle effect (In this way, support requests are gathered together)
if i may suggest:
1- change the edit next to the ticket in admincp to "view"
2- add "Tickets waiting reply" in admin dashboard below "Affiliates Awaiting Approval"
3- hook a client's orders in the form as a dropdown menu showing all his orders to choose from.
thanks a lot
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scanreg wrote:Great, will check it out, thanks
Any plans to tie tickets to order numbers? So that order history also contains related ticket history?
Thanks
Thanks for the suggestions. I wrote in a corner of my mind. I will add new versionsMaansy wrote:great extension.
if i may suggest:
1- change the edit next to the ticket in admincp to "view"
2- add "Tickets waiting reply" in admin dashboard below "Affiliates Awaiting Approval"
3- hook a client's orders in the form as a dropdown menu showing all his orders to choose from.
thanks a lot
I tried to "Install Support" but it says
Permission Denied!
You do not have permission to access this page, please refer to your system administrator.
HELP?
Assure to be under the right group name when assigning full permissions as such.eka7a wrote:System->User->User Groups->Edit -> All select checkbox and install try again
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
eka7a wrote:System->User->User Groups->Edit -> All select checkbox and install try again
all checked. but still the same error.
Permission Denied!
You do not have permission to access this page, please refer to your system administrator.
Note: This contribution may do more than live chatting as it also handles offline transactions.
It seems to be flexible for most users already.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
i have a q?
it shows me ?????? when I type persian or arabic
how can i fix this module for persian or any RTL lang?
With which contribution ? Mine or eka7a's ?saxon.forumha wrote:perfect module
i have a q?
it shows me ?????? when I type persian or arabic
how can i fix this module for persian or any RTL lang?
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Much thanks for updating.
If someone made the ticketsystem ready for guest enquiry I would like to know. I'll try to integrate a FAQ myself when i have the time.
Regards
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