Customer can't stay logged in

Hello,

I've just created a website with e commerce there:
http://13styx.com/sofrench/upload/

Everything is going well, very happy with it but I've just registered a user and I can't seem to stay logged in. (ie: If I login and then browse to another page, I'm asked to log in again) I've tried different browsers and computers and I'm having the same issue.

Anyone knows what's going on ?

thanks!\

running v1.5.1.3

This is not behavior known to the default install of OC. It is however known behavior in past post's I have seen for custom templates. Your install logs you out when you move about in route=account/whatever.....or if you attempt to checkout. Wouldn't take much to look at why the session is being unset. Am speaking about the session that is created once you login.

thanks for your reply.

would you be able to refer me to another post regarding the subject ?

I'm not great with coding, which is why I got interested in Opencart in the first place...

any help would be appreciated!

Edit: (If someone could just briefly explained how to check the error that unsets the session, that'd be great)

anyone please ?! I've been looking for an answer to this everywhere for the past two days and can't find anything.

Have you checked your error logs in admin? That would be a start.

I have and this one error that I think is unrelated:


2012-04-11 5:27:02 - PHP Notice: Undefined variable: return_to in /home/styxcom/public_html/sofrench/upload/admin/view/template/module/sellegance.tpl on line 439

Charlie2000 wrote:I have and this one error that I think is unrelated:


2012-04-11 5:27:02 - PHP Notice: Undefined variable: return_to in /home/styxcom/public_html/sofrench/upload/admin/view/template/module/sellegance.tpl on line 439

The line is this:
<input type="hidden" name="return_to" id="return_to" value="<?php echo $return_to?>" />


I've tried deleting it and it doesn't change anything.

Get on skype and I can help you. It's free chat. My skype is Involution Media. Add me

i think is about session problem, not every user have the same problem

at yesterday i have same problem, and already solve it

it's about server issue, maybe you can contact your hosting provider to turn off
cache (facility) from your server / cpanel,

it's work.. just contact your hosting provider. to turnoff cache setting special on your hosting / cpanel

or do some trick at session.php in \system\library\ move the session folder you can googling at this forum
but it doesnt neat solution

I talked to my hosting tech support and they said it wasn't related to them.

can you be more specific about that trick on session.php ?

I've added you on Skype avvici, thank you.

They might be lying. I just tested your theme you sent me on a fresh version of Open Cart on my own server, and I was able to stay logged in. Try reinstalling Open cart, upload your theme and if it still doesn't work then call them. I believe that your PHP version needs to be reinstalled.

avvici wrote:They might be lying. I just tested your theme you sent me on a fresh version of Open Cart on my own server, and I was able to stay logged in. Try reinstalling Open cart, upload your theme and if it still doesn't work then call them. I believe that your PHP version needs to be reinstalled.

Agree with avvici, hey are lying. The problem lies with them. If you do a search on this problem, all the solution is to contact your host.

Might be a permission error or something via the apache user. Try calling your host and request for them to "create a session directory". Most user face this problem with godaddy.

Or can we see your htaccess file? I can't even load your account page. It's not redirecting properly.