Google is rejecting my feed due to missing delivery information. Indeed this message is displaying on my Google dashboard:
"Items may soon fail to process due to missing Tax and Shipping or invalid Google Product Category values."
Everything is uploading ok, but they are not displaying my items because of this as delivery information is now mandatory. Since the feed all happens behind the scenes in Opencart, can anyone tell me how to fix this please? I use free shipping and I am using version 1.5.1.3 of OpenCart.
I have also noticed that there are no photos on my feed page - I'm sure there used to be and I haven't changed anything.
My feed URL is here http://www.pearlwaterjewellery.co.uk/in ... oogle_base
Any help gratefully received.
"Items may soon fail to process due to missing Tax and Shipping or invalid Google Product Category values."
Everything is uploading ok, but they are not displaying my items because of this as delivery information is now mandatory. Since the feed all happens behind the scenes in Opencart, can anyone tell me how to fix this please? I use free shipping and I am using version 1.5.1.3 of OpenCart.
I have also noticed that there are no photos on my feed page - I'm sure there used to be and I haven't changed anything.
My feed URL is here http://www.pearlwaterjewellery.co.uk/in ... oogle_base
Any help gratefully received.
Enter shipping info in the Taxes & Shipping section of your Google Merchant account
The message you are probably seeing relating to this is pretty much being displayed to all merchants, more so as a warning of things to come, rather than it actually being a failure with you items.
Any error or warning messages related to your items will be displayed at the bottom of the screen after your data feed submission info
The message you are probably seeing relating to this is pretty much being displayed to all merchants, more so as a warning of things to come, rather than it actually being a failure with you items.
Any error or warning messages related to your items will be displayed at the bottom of the screen after your data feed submission info
Thanks Simon, but I can't do this because I have multiple websites in my Google account which have different shipping details.uksitebuilder wrote:Enter shipping info in the Taxes & Shipping section of your Google Merchant account
I did actually check before posting that my products are not being displayed despite the apparent warning nature of Google's message.uksitebuilder wrote:The message you are probably seeing relating to this is pretty much being displayed to all merchants, more so as a warning of things to come, rather than it actually being a failure with you items.
When I clicked on "view errors" it showed 3:-
Missing delivery information
Missing recommended attribute: google product category
and Missing recommended attribute: brand.
These 3 applied to all my items although it is my belief that only the first one is fatal.
Are you in fact telling me that the automatic OpenCart feed can't handle all of Google's requirements?
Thanks,
Chris.
Yes it is the delivery that is causing the failure
Most people use different domains and thus different google accounts for their multi stores
That way shipping can be set up correctly for each store within Google
Your feed would then pass the basic tequirements
Most people use different domains and thus different google accounts for their multi stores
That way shipping can be set up correctly for each store within Google
Your feed would then pass the basic tequirements
You should check if your products require the Google Product Category (not all product types do)
Brand can be easily fixed by you creating Manufacturers/Brands in OC admin and then assigning them to your products
Brand can be easily fixed by you creating Manufacturers/Brands in OC admin and then assigning them to your products
Thanks, I'll change my Google account.uksitebuilder wrote:Yes it is the delivery that is causing the failure
Most people use different domains and thus different google accounts for their multi stores
That way shipping can be set up correctly for each store within Google
Your feed would then pass the basic tequirements
Regards,
Chris
You're right in that product category is not essential for my goods but Google still gives the "recommended attribute" warning.uksitebuilder wrote:You should check if your products require the Google Product Category (not all product types do)
Brand can be easily fixed by you creating Manufacturers/Brands in OC admin and then assigning them to your products
I have setup Brands where applicable, and on closer inspection, Google is only showing a warning against 98 products where brand has not been assigned.
Thank you for your help.
Just want to add that I had this issue with a new Google Merchant account and a new OC 1.5.3 install.
I tried google-base-improved-v1.5b but was still getting "missing delivery information" errors from google.
To fix it I went to Google Merchant, Settings > Tax and Shipping and created a weight based shipping method.
As I am in the UK (ie,outside the USA) I also had to specify a TAX method of "Not charging taxes" - not specifying a tax method still caused the errors.
I tried google-base-improved-v1.5b but was still getting "missing delivery information" errors from google.
To fix it I went to Google Merchant, Settings > Tax and Shipping and created a weight based shipping method.
As I am in the UK (ie,outside the USA) I also had to specify a TAX method of "Not charging taxes" - not specifying a tax method still caused the errors.
where u get google-base-improved-v1.5b? I still struggling with Missing shipping information & Missing recommended attributeiSupply3D wrote:Just want to add that I had this issue with a new Google Merchant account and a new OC 1.5.3 install.
I tried google-base-improved-v1.5b but was still getting "missing delivery information" errors from google.
To fix it I went to Google Merchant, Settings > Tax and Shipping and created a weight based shipping method.
As I am in the UK (ie,outside the USA) I also had to specify a TAX method of "Not charging taxes" - not specifying a tax method still caused the errors.
from this thread: http://forum.opencart.com/viewtopic.php?t=51604where u get google-base-improved-v1.5b? I still struggling with Missing shipping information & Missing recommended attribute
However, it didn't make any difference to my errors - I still had missing delivery information error and Missing recommended attribute: google product category warning
As far as I can tell, only the errors are important and you don't have to worry too much about the warnings.
It seems that the UKSB paid extension is the quickest way to sort this properly
ic, i believe delivery information error can solve by create shipping table at google merchant > general > shipping.iSupply3D wrote:from this thread: http://forum.opencart.com/viewtopic.php?t=51604where u get google-base-improved-v1.5b? I still struggling with Missing shipping information & Missing recommended attribute
However, it didn't make any difference to my errors - I still had missing delivery information error and Missing recommended attribute: google product category warning
As far as I can tell, only the errors are important and you don't have to worry too much about the warnings.
It seems that the UKSB paid extension is the quickest way to sort this properly
but i really no idea for attribute warning. I opened a thread to ask at this forum also never get reply...
one of the reason i choose this free shopping cart is because of its google base, but after i create more 182 product and submit google feed only encounter this error... now extension also need to pay, there is no different from other paid shopping cart..
To get rid of the attribute warnings I have downloaded the Google taxonomy excel spreadsheet from here:
http://support.google.com/merchants/bin ... wer=160081
Then picked the category most of my products are under..eg:
Electronics > Print, Copy, Scan & Fax Accessories > Printer Accessories > Printer Consumables
Then I've manually altered the .xml file and added the category to each item, before uploading to google,eg:
Note that > means > (Greater than symbol)
& mean the & Ampersand symbol
Getting rid of the delivery information errors was, like you say, just a case of editing the settings in Merchant as I previously showed.
I know it's a PITA but hopefully these additional fields will be added to the feed in forthcoming versions of OpenCart
http://support.google.com/merchants/bin ... wer=160081
Then picked the category most of my products are under..eg:
Electronics > Print, Copy, Scan & Fax Accessories > Printer Accessories > Printer Consumables
Then I've manually altered the .xml file and added the category to each item, before uploading to google,eg:
Code: Select all
<item>
.
.
.
<g:google_product_category>Electronics > Print, Copy, Scan & Fax Accessories > Printer Accessories > Printer Consumables</g:google_product_category>
</item>
& mean the & Ampersand symbol
Getting rid of the delivery information errors was, like you say, just a case of editing the settings in Merchant as I previously showed.
I know it's a PITA but hopefully these additional fields will be added to the feed in forthcoming versions of OpenCart
Just a side note
Warnings are simply that, warnings - Your products will still be listed were Google says recommended attributes
Obviously it is better for you if you can supply them, but not essential
Shipping should be added in the Google Merchant account as mentioned above.
Warnings are simply that, warnings - Your products will still be listed were Google says recommended attributes
Obviously it is better for you if you can supply them, but not essential
Shipping should be added in the Google Merchant account as mentioned above.
manually outer every single item in xml... this is not a good idea..iSupply3D wrote:To get rid of the attribute warnings I have downloaded the Google taxonomy excel spreadsheet from here:
http://support.google.com/merchants/bin ... wer=160081
Then picked the category most of my products are under..eg:
Electronics > Print, Copy, Scan & Fax Accessories > Printer Accessories > Printer Consumables
Then I've manually altered the .xml file and added the category to each item, before uploading to google,eg:Note that > means > (Greater than symbol)Code: Select all
<item> . . . <g:google_product_category>Electronics > Print, Copy, Scan & Fax Accessories > Printer Accessories > Printer Consumables</g:google_product_category> </item>
& mean the & Ampersand symbol
Getting rid of the delivery information errors was, like you say, just a case of editing the settings in Merchant as I previously showed.
I know it's a PITA but hopefully these additional fields will be added to the feed in forthcoming versions of OpenCart
Thanks for the helpful infothis is not a good idea
Actually I ended up adding a fixed product category into \catalog\controller\feed\google_base_improved.php
eg:
Code: Select all
$item->appendChild($this->_c('g:google_product_category', 'Electronics > Print, Copy, Scan & Fax Accessories > Printer Accessories > Printer Consumables'));
I need to look into adding a google category field in the DB which can then be edited for each product...
Who is online
Users browsing this forum: No registered users and 34 guests