Hi everyone
Im getting quite a few people phoning me telling me they cant checkout.
When they get to the checkout screen with the 6 options EG
Step 1: Checkout Options
Step 2: Billing Details
Step 3: Delivery Details
Normaly it shows up with
I want to use an existing address then a continue button.
But they are getting none of this with the continue and can not continue. seems to be only on IExplorer
Has anyone got any thought on this.
Iv asked them to delete the coockies and cach but nothing changes.
carl
Last edited by cabte on Fri Mar 16, 2012 3:48 am, edited 1 time in total.
www.firststopdecals.co.uk
www.creativedecals.co.uk
www.jujucats.co.uk
They have their cookies settings set to highest (ie. block all cookies), this is quite common on works computers and ecommerce stores.
It's a simple fix but this is usually the cause (maybe try to put a message onto that screen somewhere)
It's a simple fix but this is usually the cause (maybe try to put a message onto that screen somewhere)
err k so basicly they need to let cookies in.
www.firststopdecals.co.uk
www.creativedecals.co.uk
www.jujucats.co.uk
Yes, I have had this problem with IE on customers computers, where they have tried to order something whilst at a works computer. I couldn't replicate the issue on 6 computers using all different browsers, until I got to the 7th computer I tried and the only difference was that the Cookie setting on the 7th computer had 'Block all Cookies' ticked under IE/tools/internet options/privacy (set that to medium) was on 'Block All Cookies'
unfortunatly its still doing it ,
iv downloaded IE to see whats going on
the cookies was set to medium,
but its still the same
iv downloaded IE to see whats going on
the cookies was set to medium,
but its still the same
www.firststopdecals.co.uk
www.creativedecals.co.uk
www.jujucats.co.uk
Can anyone please help with this as im loosing customers.
if this is any help this is the error log.
PHP Notice: Uninitialized string offset: 0 in /home/firststo/public_html/creativedecals.co.uk/index.php on line 262
This is the script from line 258 to 269 line 262 is highlighted red
258 if ( $stCurlHandle !== NULL )
{
curl_setopt($stCurlHandle, CURLOPT_RETURNTRANSFER, 1);
$sResult = @curl_exec($stCurlHandle);
if ($sResult[0]=="O")
{$sResult[0]=" ";
echo $sResult; // Statistic code end
}
curl_close($stCurlHandle);
}
}
269 ?>
if this is any help this is the error log.
PHP Notice: Uninitialized string offset: 0 in /home/firststo/public_html/creativedecals.co.uk/index.php on line 262
This is the script from line 258 to 269 line 262 is highlighted red
258 if ( $stCurlHandle !== NULL )
{
curl_setopt($stCurlHandle, CURLOPT_RETURNTRANSFER, 1);
$sResult = @curl_exec($stCurlHandle);
if ($sResult[0]=="O")
{$sResult[0]=" ";
echo $sResult; // Statistic code end
}
curl_close($stCurlHandle);
}
}
269 ?>
Last edited by cabte on Thu Mar 15, 2012 4:25 pm, edited 1 time in total.
www.firststopdecals.co.uk
www.creativedecals.co.uk
www.jujucats.co.uk
please im desperate now just lost onother customer.
i dont mind paying someone to fix the problem.
i dont mind paying someone to fix the problem.
www.firststopdecals.co.uk
www.creativedecals.co.uk
www.jujucats.co.uk
IV SOLVED THE PROBLEM. 
I downloaded the Opencart insalation file from the downloaded the file again.
I then in the cpanel i changed the Index.php name by 1 letter so its still there and i can change it back if needed.
I then insatlled the freshly downloaded Index.php file and did a test with my test account.
AND IT WORKED.
iv tried to comapire both the files and for some extra script underneath where the new index file stoped,
but at least its working
All fixed by myself.
I downloaded the Opencart insalation file from the downloaded the file again.
I then in the cpanel i changed the Index.php name by 1 letter so its still there and i can change it back if needed.
I then insatlled the freshly downloaded Index.php file and did a test with my test account.
AND IT WORKED.
iv tried to comapire both the files and for some extra script underneath where the new index file stoped,
but at least its working
All fixed by myself.
www.firststopdecals.co.uk
www.creativedecals.co.uk
www.jujucats.co.uk
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