[Released] Australia Post Shipping Module (Read 1st post!)

daniel.ng wrote:Hi Superjuice,

Wondering if you can help. I'm using your Auspost module (thanks heaps!) but sometimes for certain products, the Australia Post calculations don't show up (nothing shows at all). I figured out that this was happening because the customer had chosen centimetres instead of millimetres as the measurement.

However, its happening again for certain products, and I've checked the length and weight classes and they look fine. Do you know what else could be causing this problem? Its weird, because if I have the 2 products in the cart, it won't work. But if I take either of them out of the cart, the shipping calculations work again. Maybe its the combination of their weights and/or lengths?

EDIT: actually I think I know what is happening. I think the maximum girth of 140cm was being exceeded, so that's why nothing was showing up. I've since turned on the prepaid satchel options and now they are showing up instead of nothing showing.

Is this how it should work?

thanks

Ozfarmer wrote:Hi Mate, Your mod is working fine for Australia but any other country I get the no shipping options available. What would be causing that? I have overseas air checked.

SuperJuice wrote:If anyone tests this module with 1.5.1.3 please let me know your results.

liberalbid wrote:Hi SuperJuice.

Firstly I want to add my thanks for all the work you've done with this extension. I have no coding knowledge at all so would never be able to get my store functioning without something like this. Thanks!

Secondly, an observation when using the shipping estimate calculator in the shopping cart. If the total weight of products in the cart exceed 20kg then the error message "Your basket is too heavy to ship with Australia Post (20kg+)" displays. If however the overall dimension (WxDxL) of the products in the cart exceed the allowable dimension by Australia Post but the total weight is less than 20kg, no error message appears at all. Rather the title 'Australia Post' appears with nothing beneath it. Not crucial but is there an easy way to display the error message for both scenarios?

Thanks again.

gocreative wrote:

SuperJuice wrote:If anyone tests this module with 1.5.1.3 please let me know your results.

I'm doing so now and all seems to be working properly so far, but I haven't tested it comprehensively yet. I'll let you know if I come across any issues.

gocreative wrote:No update as yet. I'm waiting for my client to insert their information before I get into testing. I'll let you know.

SuperJuice wrote:

liberalbid wrote:Hi SuperJuice.

Firstly I want to add my thanks for all the work you've done with this extension. I have no coding knowledge at all so would never be able to get my store functioning without something like this. Thanks!

Secondly, an observation when using the shipping estimate calculator in the shopping cart. If the total weight of products in the cart exceed 20kg then the error message "Your basket is too heavy to ship with Australia Post (20kg+)" displays. If however the overall dimension (WxDxL) of the products in the cart exceed the allowable dimension by Australia Post but the total weight is less than 20kg, no error message appears at all. Rather the title 'Australia Post' appears with nothing beneath it. Not crucial but is there an easy way to display the error message for both scenarios?

Thanks again.

Thanks for the feedback.

From memory (been a while since I looked at the error handling back from Auspost) the difference is because over dimension is just returned as a generic failure from Australia Post, where as an overweight condition provides details that the cart is overweight.

In any instance, it shouldn't just show 'Australia Post' with no shipping option under it, if that is the case the module is either incorrectly returning back that there are shipping options when there aren't, or something has changed in OpenCart.

Can you tell me what version of the module you are using when you see this issue? and what version of OpenCart you have it installed on? Cheers.

Ozfarmer wrote:Hi SJ, I have enabled it for Aust and NZ (all zones) I am using 1.5.1.2 but it still wont show international for some reason.

liberalbid wrote:

SuperJuice wrote:

liberalbid wrote:Hi SuperJuice.

Firstly I want to add my thanks for all the work you've done with this extension. I have no coding knowledge at all so would never be able to get my store functioning without something like this. Thanks!

Secondly, an observation when using the shipping estimate calculator in the shopping cart. If the total weight of products in the cart exceed 20kg then the error message "Your basket is too heavy to ship with Australia Post (20kg+)" displays. If however the overall dimension (WxDxL) of the products in the cart exceed the allowable dimension by Australia Post but the total weight is less than 20kg, no error message appears at all. Rather the title 'Australia Post' appears with nothing beneath it. Not crucial but is there an easy way to display the error message for both scenarios?

Thanks again.

Thanks for the feedback.

From memory (been a while since I looked at the error handling back from Auspost) the difference is because over dimension is just returned as a generic failure from Australia Post, where as an overweight condition provides details that the cart is overweight.

In any instance, it shouldn't just show 'Australia Post' with no shipping option under it, if that is the case the module is either incorrectly returning back that there are shipping options when there aren't, or something has changed in OpenCart.

Can you tell me what version of the module you are using when you see this issue? and what version of OpenCart you have it installed on? Cheers.

SuperJuice

My OpenCart version is 1.5.1.2. The AusPost module version is 1511u1.
My installation is running on a local host if that has any effect.

                                $method_data = array(
                                        'code'         => 'auspost',
                                        'title'      => $this->language->get('text_title'),
                                        'quote'      => $quote_data,
                                        'sort_order' => $this->config->get('auspost_sort_order'),
                                        'error'      => $error
                                );

                        if((count($quote_data) != 0) || $error != FALSE)  {
                                $method_data = array(
                                        'code'         => 'auspost',
                                        'title'      => $this->language->get('text_title'),
                                        'quote'      => $quote_data,
                                        'sort_order' => $this->config->get('auspost_sort_order'),
                                        'error'      => $error
                                );
                         }

SuperJuice wrote:

liberalbid wrote:

SuperJuice wrote:
Thanks for the feedback.

From memory (been a while since I looked at the error handling back from Auspost) the difference is because over dimension is just returned as a generic failure from Australia Post, where as an overweight condition provides details that the cart is overweight.

In any instance, it shouldn't just show 'Australia Post' with no shipping option under it, if that is the case the module is either incorrectly returning back that there are shipping options when there aren't, or something has changed in OpenCart.

Can you tell me what version of the module you are using when you see this issue? and what version of OpenCart you have it installed on? Cheers.

SuperJuice

My OpenCart version is 1.5.1.2. The AusPost module version is 1511u1.
My installation is running on a local host if that has any effect.

Have found the bug, it was introduced when I added the satchel shipping.

The correct behaviour is to give you (the customer) an error when the cart is over 20kg, and suppress (hide the entire module) if there are any other errors. The issue you have mentioned above that is showing 'Australia Post' heading without an options because there is an error in the gateway (hidden from the user).

I guess it depends if you want this hidden or now. Up until now the error coming out of the Auspost gateway has been pretty vague (if at all). With their recent round of updates it appears that the error reporting is now more verbose/helpful (ie. it now tells you what the maximum length of a dimension is if you exceed the max length for a dimension). Because of this increase in verbosity in the error reporting I may re-write the error handling to feed that information back to the customer (or perhaps have a module option to feed it back or hide it).

If you want an immediate fix that hides the 'Australia Post' heading if there are no valid quotes (not exactly what you asked for but will tidy it up and remove confusion for any customer checking it out) make the following change to your ./catalog/model/shipping/auspost.php file

From:

Code: Select all

                                $method_data = array(
                                        'code'         => 'auspost',
                                        'title'      => $this->language->get('text_title'),
                                        'quote'      => $quote_data,
                                        'sort_order' => $this->config->get('auspost_sort_order'),
                                        'error'      => $error
                                );

To:

Code: Select all

                        if((count($quote_data) != 0) || $error != FALSE)  {
                                $method_data = array(
                                        'code'         => 'auspost',
                                        'title'      => $this->language->get('text_title'),
                                        'quote'      => $quote_data,
                                        'sort_order' => $this->config->get('auspost_sort_order'),
                                        'error'      => $error
                                );
                         }

Thanks for the feedback.

Another issue people may notice is that international shipping estimates are returning as '0' days. This was due to a change in the Australia Post gateway where they no longer provide postage delivery estimates for international, so 0 is returned to ensure compatibility with software accessing the gateway. I will add a check to ensure that if 0 is returned at any stage for the shipping that the delivery estimate is suppressed.