Post by mitchel » Tue Feb 15, 2011 12:27 am

I did a CSV import over 24 hours ago and everything was working fine, all the Categories, Sub-Categories and Products were showing up fine until I added a photo to one of the products.

When I added the photo I noticed it dissapeared from the Cart. I viewed the product in the Admin console and noticed that no categores were selected for it, when I searched in the category list I noticed a whole bunch of categores were missing, everything that started with "Dog Food".

In this example the 11 lb. bag of Salmon flavored dog food is missing even after I added a photo (all other settings remained the same):
http://estore.bigdogshugepaws.com/index ... path=1_2_7

Even thought the categories are not showing up on the list, the cart still works...I also checked the Database and it looks like the categories are still there.

I have no idea what's going on but would appreciate any help you can give me.

Thanks,

Mitch

Newbie

Posts

Joined
Sat Feb 12, 2011 12:54 am

Post by mitchel » Tue Feb 15, 2011 4:03 am

So I added a test category and suddenly all of the missing categories appear???

Newbie

Posts

Joined
Sat Feb 12, 2011 12:54 am

Post by Tiger1937 » Sat Mar 12, 2011 5:07 pm

I'm getting exactly the same issue!! out of interest, how many levels of hierarchy do you have ?

New member

Posts

Joined
Fri Mar 05, 2010 7:42 pm

Post by mitchel » Sat Mar 12, 2011 9:36 pm

Tiger1937 wrote:I'm getting exactly the same issue!! out of interest, how many levels of hierarchy do you have ?
Sorry to hear that I am not the only person to have this problem.

Category
___Manufacturer
______Product Line
_________Product

You can see it here: http://www.estore.bigdogshugepaws.com
* I tell the volunteers that help with the stores to always edit the "test" category first before doing anything and it seems to work.

It seems like a bug to me, I wish the programer of the cart would chime in...but it is a nice store. :)

If you come up with a solution please post it.

Good Luck.

Newbie

Posts

Joined
Sat Feb 12, 2011 12:54 am

Post by Tiger1937 » Sun Mar 27, 2011 5:02 am

I've moved to 1.4.9.4 and the problem , so far, has gone..

New member

Posts

Joined
Fri Mar 05, 2010 7:42 pm

Post by veeco » Tue Jun 07, 2011 7:51 am

For those still having issues with this, it has to do with the Cache. Check this post for the solution: http://forum.opencart.com/viewtopic.php ... 80#p154998

It was fixed in 1.4.9.5

Newbie

Posts

Joined
Tue Jun 07, 2011 7:49 am
Who is online

Users browsing this forum: Google [Bot] and 108 guests