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My Shop: Centro Benessere by Intègrèe
I also came to the conclusion that osticket would be a good candidate.
Other possibilities are vtiger or sugarcrm.
Has anybody seen a MVC opensource version yet?
@ functionality
What do you expect the ticket system to do?
Act as only a helpdesk or some type of deeper integration?
Any other ideas?
930sc ... because it is fun!
It would be great if it possible to integrate any of those open source ticket systems that allowing to do that.
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To me a "ticket system" would more accurately be called a "help desk". I would love one of them, either included (naturally, as I'm cheap), or as a paid for mod.
Then there is selling tickets for events, something I know nothing about and don't care to learn, but it seems that may have been how this thread was taken.
If "ticket system" means "help desk", I'm all for it. Nothing against OSticket and such, but many of the stand-alone systems are overkill for most shopping cart sites where they are not using 14 techs in 4 divisions, etc.
Simple help desk, with maybe a knowledge base, number the request and keep a log of the conversations in a string.
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RMA is actually another issue that would be good to have another thread for since opencart could use one.
930sc ... because it is fun!
I'm online from my phone, but I can share more info soon.
Request Reviews v1.0 released.
Some great ideas there, thanksscanreg wrote:A ticket system is also being worked on here:
http://forum.opencart.com/viewtopic.php?f=24&t=23823
Request Reviews v1.0 released.
http://wholesale-district.com/dropship/ ... on/contact
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Cheers
Kym
www.faxcare.net.au
I simply edited the Contacts page so that the name and address, etc. shows, but no email. Just a link to the helpdesk, so everything comes in as a ticket.
Except for the template / design difference, it works just great.
Here's a look at the contact page - http://wholesale-district.com/dropship/ ... on/contact
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