Post by jonagoldapple » Mon May 11, 2020 5:51 pm

When sending an e-mail to customers using the Marketing > Mail function, I get an error message with the following:

Code: Select all

Forbidden
Forbidden
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access /admin/index.php
on this server.</p>
</body></html>
I have checked all permissions for my user account and still this is not working.

Any trusted developer that knows exactly how to fix this?
Does a developer need our server login data?

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Post by Scott_Cis11 » Mon May 11, 2020 7:05 pm

Hi, I can help.
scott.cisin20@gmail.com

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Post by pedro1993 » Mon May 11, 2020 7:08 pm

Hi there,

I left you a message earlier :) let me know if there's anything I can do to help.

Peter

For OpenCart & PHP/MySQL support feel free to PM me :)
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Post by paulfeakins » Mon May 11, 2020 10:37 pm

Hi there,

We should be able to help with this, would you be able to drop us an email to get an estimate?
info@antropy.co.uk

Kind regards,
Alex
www.antropy.co.uk

For quick, professional OpenCart support please email info@antropy.co.uk


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Post by ADD Creative » Tue May 12, 2020 3:30 am

Could be a ModSecurity issue. In your hosting cPanel look under Security for the ModSecurity icon. If you have one click it and then temporary disable ModSecurity and try sending again.

You could also ask you host is they are using ModSecurity and ask them to temporarily disable it.

www.add-creative.co.uk


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Post by deepvyas » Tue May 12, 2020 6:25 pm

Hi ,
I can resolve marketing email issue.
Please connect further

Regards
Deep

Expert Opencart Developer & Designer | S: deepvyas71 | E: deepvyas71@gmail.com


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