Post by straightlight » Sat Mar 21, 2020 3:40 am

It has been brought to our attention that minor users are hanging around the forum where Commercial Support assistance might be required. Starting on this day, since the Opencart team is focusing on protecting our users' account, and billing information, contractors must only deal with the Account Proprietary Owner where the billing account is designated to this user when dealing with a reliable products and services providers.

Parents are now being notified on the forum that sending a minor child and / or teenager to deal with monetary assets and values for their stores, whether it's on the internet or in the real world, is not legitimate. While different countries might have different policies based on the adult age, if the Account Proprietary Owners sends under aged people to deal with OC issues, those forwarded people will be notified that Opencart only deals with the Account holders for their stores when it comes to custom jobs.

As per Payment providers dictates on their account contract agreement, the user must be minimum of age of 18 years old (PayPal, for instance). Just in Canada with PayPal, followed is their policy message provided from Google:
18 years old
If you are an individual, you must be a resident of Canada and at least 18 years old, or the age of majority in your province of residence to open a Canada PayPal account and use the PayPal services.
Sending a non-proprietary account owner, such as a child / teenager, is considered a fraudulent attempt just so to resolve their own problems on their stores and the Opencart team cannot allow those kinds of Marketing strategies. Even when a Marketer either bothers the people by phone or by email for financial claims, the account owner must be 18 years of age or above on anyhow.

To all the parents out there, thank you for your comprehension. Should you require assistance on the Commercial Support section of the forum, please, as an adult - create a new service request on your own behalf as well as dealing with the technical difficulties between you and the assignee!

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


Regards,
Straightlight
Programmer / Opencart Tester


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