Post by Meeker » Fri Apr 12, 2019 5:38 pm

Hi there,

I have a new OC website which has gone live and it's got memory problems. It crashed last night, it often uses 100% of CPU. It sits on a shared Linux hosting platform with 1Gb physical memory. The website isn't a particularly high use site. I have built other OC websites before, but not have needed this much memory (see attached).

I am wondering if it is the hosting platform, or it is some rogue extension in my site. I need someone to help me accurately diagnose the problem. I've got various logs I can show you.

Thanks

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Post by D3MO » Fri Apr 12, 2019 5:46 pm

Does it happen with clean OC installed on the same server? if no then it is some kind of modules, maybe you have some sort of modules the ones trigers something all the time and overloads your server with sql queries for example on each page view.

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Post by Meeker » Fri Apr 12, 2019 6:00 pm

Hi there, the site is now live as of this week, it didn't seem to have any problems during development when it was located in a hidden directory. I can't tell if it is a rogue script or plugin. Do you have the skills to evaluate this?

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Post by D3MO » Fri Apr 12, 2019 6:06 pm

what is the url i will take a look quickly what it does load at the fron page at least.

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Post by OSWorX » Fri Apr 12, 2019 6:50 pm

Meeker wrote:
Fri Apr 12, 2019 5:38 pm
Hi there,

I have a new OC website ..
Fine, which version is used?
And which template?
And are additional extensions installed .. ?
??? ???

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Post by HaydenJ20 » Fri Apr 12, 2019 8:24 pm

Meeker wrote:
Fri Apr 12, 2019 5:38 pm
Hi there,

I have a new OC website which has gone live and it's got memory problems. It crashed last night, it often uses 100% of CPU. It sits on a shared Linux hosting platform with 1Gb physical memory. The website isn't a particularly high use site. I have built other OC websites before, but not have needed this much memory (see attached).

I am wondering if it is the hosting platform, or it is some rogue extension in my site. I need someone to help me accurately diagnose the problem. I've got various logs I can show you.

Thanks
Hi @Meeker,

I can help you. Please contact me at hayden.cis10@gmail.com

Regards,
Hayden,
Skype: cis.am4

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Post by Meeker » Fri Apr 12, 2019 8:33 pm

Thanks for all the replies everyone. I now have someone who is looking at it. The working theory at the moment is that it is a dodgy extension which runs a cron job which takes all the server resources.

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