Post by Ach3r0n » Sat Oct 31, 2009 3:47 pm

I would like to see an option for backend order entry. My business actually has more customers offline than online but I would like the ability to enter orders from the backend to keep everything organized and together. In the meantime I will probably just use the guest order contribution.

I am happy to help if someone wants to work on this project with me. I have about 5 years experience coding PHP/MySQL, largely vBulletin-related though I did do a bit of coding for osCommerce back in the day before I got fed up with the disaster that is osC.

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Post by mWall » Mon Nov 09, 2009 7:23 pm

I second this request. We have customers placing orders by phone, fax and coupons on flyers and are in desperate need of this feature.

Would be willing to donate $$ to see this feature materialized. The faster the more $$.

// mWall
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Post by nicudica » Sat Nov 14, 2009 2:05 pm

Hi all,

I' think the easy way its to have an small application running into your office or (clients computer), which send the whole order to online O.C then the seller knows what products must be delivered.

Its no so hard to implement this issue.

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Post by i2Paq » Sat Nov 14, 2009 4:44 pm

I also am looking for this but I want to take it as step further.

Why not make it a complete order-edit?

So we can enter orders from the BO and in the event a customer calls/e-mails that he wants to change or add something whe can do it.

I'm willing to donate $$ also.

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Post by Daniel » Sat Nov 14, 2009 8:44 pm

ok start donating. I will start this feature tonight.

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Post by i2Paq » Sat Nov 14, 2009 11:51 pm

Daniel wrote:ok start donating. I will start this feature tonight.
Daniel, as I'm behind an anonymous proxy since my hoster has issues with the server (ip-address) where opencart.com is on I cannot contribute via the Donate button.
Please give me the PayPal address I need to donate and I will do it a.s.a.p.

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Post by i2Paq » Sun Nov 15, 2009 9:45 am

So, I kept my end of the bargain and donated.

Where's the rest of you guys? ;D

Donation done via: Tropischbruin.nl.

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Post by mWall » Tue Nov 17, 2009 1:09 am

I also made a donation for this end through PayPal.

Keep up the good work, mate! :)

// mWall

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Post by pingpong » Thu Nov 19, 2009 1:18 am

HI,
if a you input the order through back-end, how would the customer pay? Would you be able to do it so that they give you your credit card details, and you can input them manually at the backend?

interesting...

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Post by i2Paq » Thu Nov 19, 2009 1:38 am

pingpong wrote:HI,
if a you input the order through back-end, how would the customer pay? Would you be able to do it so that they give you your credit card details, and you can input them manually at the backend?

interesting...
I think he will have to pay by Money Transfer or PayPal.

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Post by mWall » Thu Nov 19, 2009 1:44 am

We use this feature mainly with In connection with invoices, so I wouldn't know how to do that. Of course, if a customer calls and wants to pay his order up-front, there have to be a way to handle that, too. Even if it happens more seldom, at least in our case.

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Post by Daniel » Thu Nov 19, 2009 2:31 am

I am going to start this. at the moment i'm finishing off the ups module and I have nearly finished a file manager.

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Post by i2Paq » Thu Nov 19, 2009 3:13 am

Daniel wrote:I am going to start this. at the moment i'm finishing off the ups module and I have nearly finished a file manager.
What do you need a filemanager for?
In osCommerce this is a security issue.

Did you recieve my donation?

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Post by pingpong » Thu Nov 19, 2009 3:45 am

mWall wrote:We use this feature mainly with In connection with invoices, so I wouldn't know how to do that. Of course, if a customer calls and wants to pay his order up-front, there have to be a way to handle that, too. Even if it happens more seldom, at least in our case.

// mWall

A posible way would be to have a seperate standalone page eg "xyz.com/payments"

where customers can enter their invoice numeber or log in or somthing and it would show their balance to pay. and a choice of options eg paypal.

This incoroprated with the backend ordering facility would give offline customers who normally order by phone the option to pay their balance online by credit/debit card rather than wait for a cheque.

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Post by DannyMacD » Fri Nov 20, 2009 12:53 am

hi,

Daniel, i am willing to donate to the backend order entry setup :)

i want to use SagePay and have auto update to Sage 50 Accounts. hopefully this will work :)

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Post by Daniel » Fri Nov 20, 2009 3:56 am

don't most payment gateways provide a login system so you can take payments directly with sagepay?

I'm not sure how well a system woudl work where you can process credit cards in opencarts admin.

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Post by MWYS » Tue Nov 24, 2009 9:25 pm

Daniel wrote:don't most payment gateways provide a login system so you can take payments directly with sagepay?

I'm not sure how well a system woudl work where you can process credit cards in opencarts admin.
One of it's main purposes is to allow smaller businesses to take telephone orders. Some people do not like to, or are in capable of purchasing through the website thus they prefer to call the company directly to make an order, thus the shop owner can generate an order via the Admin Panel.

I built a website using magento recently, it was a Truck Parts shop, not many garages have computers so they offer a telephone ordering system where the customer can call up the company and process the order, the shop owner then creates an order via the Magneto System in the backend, taking payment details, generating an invoice etc.

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Post by pingpong » Wed Nov 25, 2009 3:20 am

Hi mate, when you say at the end you take payment details, is this down through the system or one of those card machines, where the card is not present?

interesting though

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Post by Mike_MnD » Fri Nov 27, 2009 5:06 pm

MWYS wrote: One of it's main purposes is to allow smaller businesses to take telephone orders. Some people do not like to, or are in capable of purchasing through the website thus they prefer to call the company directly to make an order, thus the shop owner can generate an order via the Admin Panel.
Mainly it's good feature idea request, and for the moment i was thinking the same. And i came with this solution:
1. You get the info from the customer
- Case 1 - make a guest payment/checkout and then you have it in the orders database
- Case 2 - make an back-end account like
user: backend
pass: telephone

and when you have orders on the telephone you make it trough this acaunt

So this are my "no code" ideas. But better option is of course to sit, and program it.

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Post by pingpong » Fri Nov 27, 2009 5:15 pm

hi mate,
when you take a telephone order, how does the customer pay, as its "card not present" and therefore you cant process the order online via the website? or can you?

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