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after my host migrated my OC to a new server - got these error

Posted: Tue Nov 21, 2017 3:00 pm
by Tronixcity
Hi
Help Please
Call to undefined method ModelModuleStorereport::insertVisitor() in /home2/u+++++/public_html/*******.co.uk/vqmod/vqcache/vq2-system_library_customer.php on line 20

This happened after my hosting company transfered my OC to a new server

cheers

Re: after my host migrated my OC to a new server - got these error

Posted: Tue Nov 21, 2017 11:11 pm
by MarketInSG
After a migration, please remember to clear your vqcache in vqmod/ directory. That will get your vqmod back working :)

Re: after my host migrated my OC to a new server - got these error

Posted: Tue Nov 21, 2017 11:27 pm
by Tronixcity
Hi
thanks for the response. I tried it. still the same.
help please

Re: after my host migrated my OC to a new server - got these error

Posted: Wed Nov 22, 2017 10:29 pm
by MarketInSG
if that doesn't work, try disabling the individual xml file that causes the issue, which can be found in vqmod/xml

Re: after my host migrated my OC to a new server - got these error

Posted: Thu Nov 23, 2017 5:55 pm
by Tronixcity
Hi
thanks for the response. actually site is working. I only have the error if I use the extension.. and I need the extension badly.

cheer