However, if one of our users gets to the product page of a product from anywhere else in our site then there are no issues with that product's detail page. For example if they go to a product from the category page then that product page's dropdowns like the size will change the price. For example on a shirt's page the price element will show as "From 19.99" at first. Then if a user clicks on the dropdown to see a medium size shirt then the price will say "$24.99". And if they choose large, it'll say "$29.99".
On our issue the little price tag icon shows as "From $19.99" no matter what they choose on the dropdown for the size if the user hot to the product from the search bar's suggestions.
contact the extension developer to resolve.
No-one here is able to know what your website is or the changes that you have made. Stands to reason if you and your team can not tell you and they can see the system.
You are asking for us to blindly know not only what extension you have, but how it is written, other extensions / themes that might effect it as well as changes that someone made who is unsure what those changes were ??
You will have to request commercial support if your team can not put back what they changed.
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.
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