Post by earthgirlllc » Thu May 12, 2022 7:07 am

Hi All
I've browed several other posts with a similar issue but I wasn't able to find a fix relevant to the specific problem. I have a client site on 2.3.0.2. Other system emails are sending, but not the one in Marketing > Mail. Here are screenshots of everything that seemed relevant from the posts I browsed. Thank you for any help you can offer!

Browser Pop-Up Error
Image

Console Error
Image

cPanel Error Log
Image

Mail Settings
Image

Events Page
Image
Last edited by earthgirlllc on Fri May 13, 2022 8:03 am, edited 1 time in total.

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Post by straightlight » Thu May 12, 2022 8:22 am

Posted in the OC v3.x general support section of the forum. Use SMTP instead of mail. See if the issue persists afterwards. In the meantime, post your server error logs, not your server access logs.

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Post by earthgirlllc » Thu May 12, 2022 10:50 am

Thank you for pointing me in the right direction. I was looking at the wrong logs and found that /admin/index.php was triggering a couple modsec rules. I whitelisted and email is now sending.

Much appreciated!

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Post by paulfeakins » Thu May 12, 2022 5:16 pm

earthgirlllc wrote:
Thu May 12, 2022 10:50 am
email is now sending
That's great news, so please add [SOLVED] to the start of the post title.

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