Post by bchenoweth » Wed Jul 28, 2021 11:36 pm

I am having an ongoing issue that I cannot find the answer to. I have searched and tried fixes for similar issues with no luck. My problem and I can replicate it every time is that the if someone accidentally enters the wrong password when logging in the entire cart gets deleted and is empty. However if you login successful it will complete sale as normal.

One other quirk is if you login successfully and don't complete the sale, just log out. It will return to an empty cart as expected. If you try adding things to the cart it will say successful but it does not actually stay in cart. Only way to fix it and start again is to close the browser completely and start over.

Anyone have any ideas on this? I do have the storage directory outside of the public_html as well.

Thanks
Bryan

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Post by straightlight » Wed Jul 28, 2021 11:52 pm

OC version. .htaccess, config.php and / or admin/config.php file configuration issues.

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Post by JNeuhoff » Thu Jul 29, 2021 12:53 am

I am unable to replicate this error. After a failed login the shopping cart remains the same.

Please provide some more details, e.g. OC version, extensions used, web theme, website URL etc.

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Post by bchenoweth » Thu Jul 29, 2021 1:19 am

It is OC version 3.0.3.7 I had installed only 3 different OCMods but since disabled all of them for testing. So it is currently running stock with no modifications. The only thing I can think of is the htaccess file so I will try a stock one of that to see if that changes anything.

I am running default theme and the url is http://impressiontechnologyusa.com

Thanks for your help!

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Post by bchenoweth » Thu Jul 29, 2021 1:31 am

Just tried a stock htaccess file from the install and still same problem ???

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Post by mikeinterserv » Thu Jul 29, 2021 1:53 am

HTTPS issue
Switching from secure to non secure

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Post by JNeuhoff » Thu Jul 29, 2021 2:00 am

mikeinterserv wrote:
Thu Jul 29, 2021 1:53 am
HTTPS issue
Switching from secure to non secure
Correct! Change the HTTP_SERVER and HTTP_CATALOG entries to using https:// in your config.php files!

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Post by bchenoweth » Thu Jul 29, 2021 2:33 am

You guys are awesome, I don't know why I did not think about and https handoff problem. That seems to have fixed it and now I feel foolish for wasting nearly an entire day on this simple fix. THANK YOU!

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Post by mikeinterserv » Thu Jul 29, 2021 2:46 am

No worries, you didn't waste any ones time.

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Post by straightlight » Thu Jul 29, 2021 4:12 am

straightlight wrote:
Wed Jul 28, 2021 11:52 pm
OC version. .htaccess, config.php and / or admin/config.php file configuration issues.
bchenoweth wrote:
Thu Jul 29, 2021 2:33 am
You guys are awesome, I don't know why I did not think about and https handoff problem. That seems to have fixed it and now I feel foolish for wasting nearly an entire day on this simple fix. THANK YOU!

Bryan

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Post by paulfeakins » Fri Jul 30, 2021 8:04 pm

bchenoweth wrote:
Thu Jul 29, 2021 2:33 am
You guys are awesome, I don't know why I did not think about and https handoff problem. That seems to have fixed it and now I feel foolish for wasting nearly an entire day on this simple fix. THANK YOU!

Bryan
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