Hi All
Im having an issue on mobile with continue on billing details at checkout its not clickable so you cant go any further OC VER: 3.0.3.2 THEME: default ive looked through error logs and nothing is showing ive tried on desktop and it works browser firefox . mobile chrome
the link is : https://www.voltagescotland.co.uk
2021-01-12 16:48:43 - PHP Warning: rename(/homepages/22/d836644249/htdocs/clickandbuilds/OpenCart/OpenVoltage/system/-NA-.xml_,/homepages/22/d836644249/htdocs/clickandbuilds/OpenCart/OpenVoltage/system/-NA-.xml): No such file or directory in /homepages/22/d836644249/htdocs/clickandbuilds/OpenCart/OpenVoltage/admin/controller/extension/enhancement/ea_ocmod_manager.php on line 401
2021-01-12 18:29:02 - PHP Notice: Trying to access array offset on value of type null in /homepages/22/d836644249/htdocs/clickandbuilds/OpenCart/OpenVoltage/system/storage/vendor/scss.inc.php on line 1753
2021-01-12 16:48:43 - PHP Warning: rename(/homepages/22/d836644249/htdocs/clickandbuilds/OpenCart/OpenVoltage/system/-NA-.xml_,/homepages/22/d836644249/htdocs/clickandbuilds/OpenCart/OpenVoltage/system/-NA-.xml): No such file or directory in /homepages/22/d836644249/htdocs/clickandbuilds/OpenCart/OpenVoltage/admin/controller/extension/enhancement/ea_ocmod_manager.php on line 401
2021-01-12 18:29:02 - PHP Notice: Trying to access array offset on value of type null in /homepages/22/d836644249/htdocs/clickandbuilds/OpenCart/OpenVoltage/system/storage/vendor/scss.inc.php on line 1753
You can build your own dream or help build someone else's. 
im getting this with chrome on android. How do you check the logs on mobile? 
You can build your own dream or help build someone else's.
nope ive not got a newsletter extension i did have auto clicked yes extension for newsletter but deactivated and refreshed modifications and cache because i thought it might be causing the problem. But its still not clickable i checked chrome ive not got any error in log. I have noticed on desktop only the bottom half of the button is clickable on mobile none of it
You can build your own dream or help build someone else's.
Most likely the newsletter extension, cr_newsletter isn't default .
Looks like checkbox container floats above your button, when in mobile view, hence blocking the button.
Looks like checkbox container floats above your button, when in mobile view, hence blocking the button.
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how can i remedy this cant see newsletter in extensions
You can build your own dream or help build someone else's.
ive no idea could of maybe been the newsletter check my default extension i deactivated and its stuck to guest. is there a file for guest i can edit and just totally remove the newsletter from guest checkout see if that works?
You can build your own dream or help build someone else's.
catalog/view/theme/default/template/checkout/guest.twig
You can search and see if cr_newsletter exists as an input or ID, if not then its probably called in via ocmod or an event.
Also if you disable a modification, you still have to refresh your modification cache.
You can search and see if cr_newsletter exists as an input or ID, if not then its probably called in via ocmod or an event.
Also if you disable a modification, you still have to refresh your modification cache.
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Im not seeing it anywhere in the twig only checkbox showing is
{% if shipping_required %}
<div class="checkbox">
<label> {% if shipping_address %}
<input type="checkbox" name="shipping_address" value="1" checked="checked" />
{% else %}
<input type="checkbox" name="shipping_address" value="1" />
{% endif %}
{{ entry_shipping }}</label>
</div>
{% if shipping_required %}
<div class="checkbox">
<label> {% if shipping_address %}
<input type="checkbox" name="shipping_address" value="1" checked="checked" />
{% else %}
<input type="checkbox" name="shipping_address" value="1" />
{% endif %}
{{ entry_shipping }}</label>
</div>
You can build your own dream or help build someone else's.
Then it's a ocmod or event doing it. You will have to find the mod installed.
If it's none of the above then you made the change with the theme editor, so check that as well.
You can check your
storage/modification/catalog/view/theme/default/template/checkout/guest.twig
If you see that file in there then download it and search for cr_newsletter. If you find an occurrence doing that, then its definitely caused by ocmod.
Finally - Make sure you are refreshing your theme cache and modification cache.
If it's none of the above then you made the change with the theme editor, so check that as well.
You can check your
storage/modification/catalog/view/theme/default/template/checkout/guest.twig
If you see that file in there then download it and search for cr_newsletter. If you find an occurrence doing that, then its definitely caused by ocmod.
Finally - Make sure you are refreshing your theme cache and modification cache.
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ive searched tried removing extensions etc and checked twig still nothing this is so confusing guest is vital for online shopping as people what the checkout quick an leave 
ive inspected my page its showing the ID as cr_newsletter
ive inspected my page its showing the ID as cr_newsletterYou can build your own dream or help build someone else's.
Did you check the above? Ocmod writes to the storage/modification folder, if you dont see that file there then its most likely stored in the theme editor or an event.
Thats about the best troubleshooting I can offer without seeing code or knowing what extensions you installed.
Someone else may chime in here.
Last edited by sw!tch on Wed Jan 13, 2021 6:06 pm, edited 1 time in total.
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i just cant see any i can PM you a admin login if you want? cause im gonna tear ma brain out 
You can build your own dream or help build someone else's.
Then you should probably consider hiring a developer such as ourselves or post a job in the Commercial Support Forum.Voltagescot wrote: ↑Wed Jan 13, 2021 5:26 pmive searched tried removing extensions etc and checked twig still nothing this is so confusing guest is vital for online shopping as people what the checkout quick an leave
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paulfeakins wrote: ↑Wed Jan 13, 2021 6:39 pmThen you should probably consider hiring a developer such as ourselves or post a job in the Commercial Support Forum.Voltagescot wrote: ↑Wed Jan 13, 2021 5:26 pmive searched tried removing extensions etc and checked twig still nothing this is so confusing guest is vital for online shopping as people what the checkout quick an leave
ah ok i just thought that newsletter was a addon supplied with opencart so is expected to work
and developers sell you modules to out do or match with your competition. premium modules my bad 
You can build your own dream or help build someone else's.
If you purchased that newsletter extension, you could also reach out to the developer to resolve the issue. At least you have some idea of the problem now.
You may just want to verify your Extensions->modifications and double check for for anything related to newsletter. The issue most likely resides there or part of a larger Extension you installed.
If unsure consider a commercial request. viewforum.php?f=88
You may just want to verify your Extensions->modifications and double check for for anything related to newsletter. The issue most likely resides there or part of a larger Extension you installed.
If unsure consider a commercial request. viewforum.php?f=88
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