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Google reCAPTCHA v2 Internal Server Error

Posted: Thu Oct 15, 2020 12:28 am
by twoska
Opencart 3.0.2
www.selecttackle.com

I've been getting 10-20 spam enquiries per day the last week. Read up and looks like Google reCAPTCHA should help. I went to extensions and enabled it. Went to Google and got the site key/secret key and added them and enabled the extension. However when I go to system/settings/store/options and enable the Google reCAPTCHA in that spot I get this server error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@selecttackle.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.

Am I doing this in the right order or does something else need to be enabled/disabled for it to work? Are there any other suggestions to get rid of these spam enquiries?

Thanks

Re: Google reCAPTCHA v2 Internal Server Error

Posted: Thu Oct 15, 2020 1:56 am
by ADD Creative
You need to look in your server's error logs. The PHP error log is often called error_log in the web root or in a logs folder up one level.

Re: Google reCAPTCHA v2 Internal Server Error

Posted: Thu Oct 15, 2020 2:19 am
by IP_CAM
catalog/view/theme/zemez1022/....
and better mention next time you come here, that you use a Custom Theme too. ;)
It could be important, depending on the problem one has ...

Re: Google reCAPTCHA v2 Internal Server Error

Posted: Thu Oct 15, 2020 6:34 pm
by paulfeakins

Re: Google reCAPTCHA v2 Internal Server Error

Posted: Thu Oct 15, 2020 7:49 pm
by JNeuhoff
Or you can use the SpamBot Buster which doesn't require a captcha at all, it's therefore more user friendly for site visitors.

Re: Google reCAPTCHA v2 Internal Server Error

Posted: Thu Oct 15, 2020 9:28 pm
by twoska
Does this work on custom themes?

Re: Google reCAPTCHA v2 Internal Server Error

Posted: Thu Oct 15, 2020 11:33 pm
by JNeuhoff
twoska wrote:
Thu Oct 15, 2020 9:28 pm
Does this work on custom themes?
It should work with most web themes. Your Contact Us appears to be in a standard format. However, you are using a different checkout, that would require some adjustments for the checkout registration or checkout guest, for the SpamBot Buster to deal with.

Re: Google reCAPTCHA v2 Internal Server Error

Posted: Fri Oct 16, 2020 8:01 am
by twoska
Are these adjustments something I could do? Would you be able to point me in the right direction? Thanks again

Re: Google reCAPTCHA v2 Internal Server Error

Posted: Fri Oct 16, 2020 11:50 pm
by JNeuhoff
twoska wrote:
Fri Oct 16, 2020 8:01 am
Are these adjustments something I could do? Would you be able to point me in the right direction? Thanks again
Possibly yes, if you know PHP and a bit about OpenCart event handlers. If not, we can do it, in most cases for free.