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Cannot add products to a new order entered in the Admin Dashboard [ SOLVED ]

Posted: Mon May 25, 2020 3:18 pm
by ArtGallery
Running OC Version 3.0.3.3

This is a new, clean install. I am unable to add any products to a new order that is being entered in the Admin Dashboard area. Placing orders on the front end works fine. I have tried clearing the cache in OC and the browser. Have tried three different browsers. When I choose a product and click Add Product, nothing happens. and I can't continue with placing the order. There are no reported errors in the error log. Any suggestions would be appreciated.

Re: Cannot add products to a new order entered in the Admin Dasboard

Posted: Mon May 25, 2020 3:39 pm
by letxobnav
monitor your web developer tools console while doing that.

Re: Cannot add products to a new order entered in the Admin Dasboard

Posted: Tue May 26, 2020 7:21 pm
by paulfeakins
letxobnav wrote:
Mon May 25, 2020 3:39 pm
monitor your web developer tools console while doing that.
I'd suggest this too, especially the JS Console and Network tab.

Re: Cannot add products to a new order entered in the Admin Dasboard

Posted: Tue May 26, 2020 10:31 pm
by ArtGallery
That worked. No clue why. It seems strange that just having that console open allows me to enter products. I didn't see any error messages in the console. I am assuming it is some kind of bug in this version of OC? I am not having any issues with 3.0.3.1

Thanks to both of you for the tips.