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no order confirmation since moving host

Posted: Tue Oct 15, 2019 11:33 pm
by Evilonion
Hi, since moving host i no longer get confirmation emails.
This is clearly a config setup thats wrong but I'm having trouble figuring it out.

in the server settings then mail tab,
I've tried
ssl://smtp.website.com
smtp.website.com
mail.website.com
website.com

and nothing seems to be working.
I really can't get my head around what information needs to be in the email setup for the site to work correctly

Re: no order confirmation since moving host

Posted: Wed Oct 16, 2019 2:53 pm
by opencartmart
Does it display any error?

Sometime email server expects a valid `From Email` of the domain. Please check attached

Re: no order confirmation since moving host

Posted: Wed Oct 16, 2019 5:54 pm
by paulfeakins

Re: no order confirmation since moving host

Posted: Wed Oct 16, 2019 10:12 pm
by letxobnav
you need to provide the other mail settings, not just the hostname.