Post by John7778 » Tue Jul 16, 2019 7:22 pm

When I take a look at my customers (16 in this newly started store), nothing is shown. In another thread the problem seemed language related, by in my shop it's not! In both English and in Dutch the problem occurs.

Products are visible, categories, options, attributes, customer groups, just not "customers".

But the customers aren't shown in either language. And yes, there are registered customers (16 at the moment). So the page shows that there are 16 customers yet the page shows the text "No results!" And some lines below that:

"Showing 1 to 16 of 16 (1 Pages)"

Can someone please help me out in this?

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Post by letxobnav » Tue Jul 16, 2019 8:05 pm

16 in this newly started store
well, you must have changed something during those 16 customers signing up.

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Post by straightlight » Tue Jul 16, 2019 8:11 pm

John7778 wrote:
Tue Jul 16, 2019 7:22 pm
When I take a look at my customers (16 in this newly started store), nothing is shown. In another thread the problem seemed language related, by in my shop it's not! In both English and in Dutch the problem occurs.

Products are visible, categories, options, attributes, customer groups, just not "customers".

But the customers aren't shown in either language. And yes, there are registered customers (16 at the moment). So the page shows that there are 16 customers yet the page shows the text "No results!" And some lines below that:

"Showing 1 to 16 of 16 (1 Pages)"

Can someone please help me out in this?
Another thread unmentioned. Forum rules.

However, try this solution: viewtopic.php?f=202&t=212807#p759964 .

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by tingwing » Tue Jul 16, 2019 11:02 pm

John7778 wrote:
Tue Jul 16, 2019 7:22 pm
When I take a look at my customers (16 in this newly started store), nothing is shown. In another thread the problem seemed language related, by in my shop it's not! In both English and in Dutch the problem occurs.

Products are visible, categories, options, attributes, customer groups, just not "customers".

But the customers aren't shown in either language. And yes, there are registered customers (16 at the moment). So the page shows that there are 16 customers yet the page shows the text "No results!" And some lines below that:

"Showing 1 to 16 of 16 (1 Pages)"

Can someone please help me out in this?
similar problem solved
please take a look at viewtopic.php?f=202&t=212790

my extension:https://www.opencart.com/index.php?rout ... estshop24h
email :support@bestshop24h.com
site:http://www.bestshop24h.com


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Post by John7778 » Wed Jul 17, 2019 8:25 pm

letxobnav wrote:
Tue Jul 16, 2019 8:05 pm
16 in this newly started store
well, you must have changed something during those 16 customers signing up.
No, I never saw them :o on the "customers"-page. Just the increasing number of customers :crazy:

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Post by John7778 » Wed Jul 17, 2019 8:27 pm

straightlight wrote:
Tue Jul 16, 2019 8:11 pm

Another thread unmentioned. Forum rules.
Sorry: viewtopic.php?f=202&t=212790
straightlight wrote:
Tue Jul 16, 2019 8:11 pm
However, try this solution: viewtopic.php?f=202&t=212807#p759964 .
I get redirected to this thread

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Post by John7778 » Wed Jul 17, 2019 8:30 pm

tingwing wrote:
Tue Jul 16, 2019 11:02 pm

similar problem solved
please take a look at viewtopic.php?f=202&t=212790
Not quite. I've tried that one, but that problem was that the customers weren't shown in Korean, but the were visible in English. My problem is that are not visible in any language. Not in English, nor in Dutch. Otherwise I would use the admin in English, but also in English there are no customers shown, just the amount

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Post by letxobnav » Wed Jul 17, 2019 10:01 pm

check the language id in table customer_group_description

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Post by tingwing » Wed Jul 17, 2019 11:48 pm

I guess the cause is that you have changed the default language,now even if you have changed back to English,the problem is still there.

you need to check the language id in table customer_group_description,

viewtopic.php?f=202&t=212790 have mentioned the same problem,(it has english and korean at the same time ,under English,
the customers is also still not showing)

my extension:https://www.opencart.com/index.php?rout ... estshop24h
email :support@bestshop24h.com
site:http://www.bestshop24h.com


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Post by straightlight » Thu Jul 18, 2019 1:00 am

tingwing wrote:
Wed Jul 17, 2019 11:48 pm
I guess the cause is that you have changed the default language,now even if you have changed back to English,the problem is still there.

you need to check the language id in table customer_group_description,

viewtopic.php?f=202&t=212790 have mentioned the same problem,(it has english and korean at the same time ,under English,
the customers is also still not showing)
Redundancy.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by John7778 » Thu Jul 18, 2019 7:21 pm

letxobnav wrote:
Wed Jul 17, 2019 10:01 pm
check the language id in table customer_group_description
It had two lines,
"customer_group_id": 1
"language_id": 1
"name": Default
"description": empty

"customer_group_id": 1
"language_id": 2
"name": Standaard (Which is Default in Dutch)
"description": empty

I deleted the second line, so there should be one language for this customer group, but still no customers are shown in the admin...

But looking at the customers in the database I saw that all had "customer_group_id" 0 and there was no customer_group with id 0.

After the changing the customer_group_id to 0, all customers are shown. Both in English and in Dutch.

Thanks for pointing me in the right direction!!

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