Post by VMNL » Tue Jul 16, 2019 6:45 pm

Hello,

We are having a mysterious random problem. Some of the customers have been having some issues in the shopping cart. Some (or all) of the products what they place in the cart are duplicated, while they wanted to put only one of each. They can't deduct the amount later on, so either they buy 2 of each or they won't check out at all. We couldn't replicate it yet at our side, and what makes it more mysterious, is that sometimes just one or two products are duplicated.

We thought it could be a conflict between two extensions or between a module and Journal 3. (Opencart Version 3.0.3.1)

On one of the screenshot for example there is only one product which has been added twice. It's notable that the same products are never in one row, they are always under each other.

Thanks in advance.

Best,

Andras

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Post by ostechnologies » Wed Jul 17, 2019 5:58 pm

You can do the following steps to look for the issue (on staging) :
Disable each extension one by one, refresh modification files each time and look for the issue.
Set the theme to default and look for the issue.
Through this, you will able to find the source for an issue.

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Post by VMNL » Wed Jul 17, 2019 8:55 pm

Hello,
Thank you for your answer.
Actually we hoped that, that it would be a known problem for someone.
If there is no other choice, then we have to do, what you recommended.

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Post by straightlight » Wed Jul 17, 2019 10:33 pm

VMNL wrote:
Wed Jul 17, 2019 8:55 pm
Hello,
Thank you for your answer.
Actually we hoped that, that it would be a known problem for someone.
If there is no other choice, then we have to do, what you recommended.
There's another choice: https://github.com/opencart/opencart/is ... -510924017

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by VMNL » Thu Jul 18, 2019 4:16 pm

All right! Thanks for posting the link! We'll give it a try!

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Post by VMNL » Fri Jul 19, 2019 5:27 pm

Nope. It didn't help. It's still occurring. We will try to remove the additional extensions one by one.

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Post by letxobnav » Fri Jul 19, 2019 6:04 pm

all registered users?

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Post by straightlight » Sat Jul 20, 2019 6:30 am

There's an updated commit about it: https://github.com/opencart/opencart/pull/7528

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.


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Post by letxobnav » Sat Jul 20, 2019 7:20 am

that commit is for admin common.js right?

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