Post by quaero » Thu Jul 11, 2019 5:29 pm

Hi,

can someone please help me with my site... dont know what is wrong when placing an order.
We just move from 1.5 to 3.0 OC. Succesfully move all products and orders and instlled new theme.

Theme developer says that this is not a theme problem.

So, when you place an order (in the end) I get error -> the last button you press when ordering (please see printscreens).
- https://www.dropbox.com/s/413zssu1ur7nk ... r.jpg?dl=0
- https://www.dropbox.com/s/adm3alzm93c74 ... 2.jpg?dl=0

You can also see for yourself -> https://ribolovna-oprema.si/

If this problem is a big one, we can agree with someone to fix it and get paid... just help me out please :) it is a live site.



Thanks in advance, regards

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Post by OSWorX » Thu Jul 11, 2019 7:29 pm

Basically, why going live with an updated shop, when it is not fully tested??
And yes, as it seems (screenshot)m you have a big(ger) problem.

As can be seen on the screenshot, the system is missing a database table.
This new table is either from the template (then it is the fault of the template), or you have installed an additional extension you have not posted here.

But this can be solved quite easily.

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Post by JNeuhoff » Thu Jul 11, 2019 8:01 pm

Your error is caused by an extension. There is no 'mail_image_setting' DB table in a standard OpenCart.

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Post by quaero » Thu Jul 11, 2019 8:46 pm

Hi,

thank you both...

I went through extensions and setting and cant find anything wrong...

can someone take a look... will send CPanel and admin credentials... ;)


Thanks, regards

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Post by paulfeakins » Fri Jul 12, 2019 6:58 pm

quaero wrote:
Thu Jul 11, 2019 8:46 pm
can someone take a look... will send CPanel and admin credentials... ;)
You should post this in Commercial Support.

Also feel free to email us for a quote at the email in our sig.

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Post by straightlight » Fri Jul 12, 2019 7:07 pm

Correct. It is not a theme issue. These error messages are caused by an installed extension. Contact the extension developer to resolved this issue.

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Post by quaero » Thu Jul 18, 2019 8:29 pm

Hi,

problem is that I dont know which extension is cousing problems :)

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Post by letxobnav » Thu Jul 18, 2019 8:39 pm

it's probably the one which failed to create the "mail_image_setting" table.

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